Is Uber a good company to work for as a Community Operations Manager?

Community Operations Manager professionals working at Uber have rated their employer with 3.5 out of 5 stars in 41 Glassdoor reviews. This is a lower than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Community Operations Manager Jobs at Uber now and start preparing for your job interview by browsing frequently asked Community Operations Manager interview questions at Uber .

Does Uber pay Community Operations Manager employees well?

Community Operations Manager professionals rate their compensation and benefits at Uber with 3.9 out of 5 stars based on 41 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Community Operations Manager salaries at Uber.

How happy are Community Operations Manager professionals working at Uber?

42% of Community Operations Manager employees at Uber would recommend their employer to a friend. This rating has decreased by 55% in the past 12 months. Community Operations Manager professionals have also rated Uber with a 3.5 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Uber?

Driver (7514) , Motorista (1353) , Software Engineer (637) , Delivery Driver (408) , UberX Driver (406) , Rideshare Driver (334) , Operations Manager (323) , Account Executive (316) , Customer Service Representative (280) , Account Manager (259) , Senior Software Engineer (248) , UberEATS Delivery Driver (194) , Motorista De Aplicativo (164) , Independent Contractor (161) , Account Representative (145)

What are the pros of working at Uber according to real employee reviews?

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1176 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1137 reviews)); "I worked the weekends at the shore for the summer so it was very busy and the money was good." ((in 943 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 918 reviews)); "Culture is great and very welcoming" ((in 914 reviews))

What are the cons of working at Uber according to real employee reviews?

"Low pay requires you work more than 40 hours per week and all midweek rush hours." ((in 1440 reviews)); "poor management and frequently changing business model" ((in 394 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 250 reviews)); "inexperienced (and poor) leadership" ((in 174 reviews)); "Many layoffs (I was part of covid layoffs)" ((in 133 reviews))

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Uber

Uber Community Operations Manager reviews

3.5

42% would recommend to a friend

(41 total reviews)

Dara Khosrowshahi

98% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

3.3

Culture & values

3.0

Senior management

Community Operations Manager employees have rated Uber with 3.5 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Community Operations Manager professionals have a good working experience there. Uber is rated in line with the average (within 1 standard deviation) by Community Operations Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

5.0

Dec 2, 2017

Learning all the time

Community operations manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced with brilliant colleagues. Uber is a please where you can make a direct impact on a product you likely use every day. It is a great feeling knowing that you are contributing to independence for so many drivers and riders.

Cons

It is hard not to get whiplash at times. Decisions with get made, reversed, and then made again. There is a good bit of growing up for middle management. The top level managers are starting to set that course and over the next year things should solid up.

Uber Response

Appreciate the review, thanks! I totally agree that working at a place where you use the product everyday is incredibly exciting. Thanks for joining us for the ride.

5.0

Jul 17, 2017

CommOps manager

Community operations manager

Recommend

CEO approval

Business Outlook

Pros

- Career Opportunities - Autonomy and decision making ability - Travel opportunity - Meritocracy - Having a seat at the table - Do first and say sorry later culture

Cons

- Long working hours - Lack of work life balance - Does not pay very well - Culture can be overwhelming - It can be very competitive

Uber Response

Thanks for the review!

5.0

Jun 28, 2017

My first 3 months at Uber

Community operations manager

Recommend

CEO approval

Business Outlook

Pros

- Amazing work Ethic - Stress on having fun while performing your duties - Surrounded by super smart people - Super diverse, backgrounds from many industries and schools - Strong ownership by all employees

Cons

- Always connected, very difficult to switch off

Uber Response

Awesome review, thanks and keep it up!

Viewing 28 - 30 of 41 Reviews

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Uber Community Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Learning all the time

CommOps manager

My first 3 months at Uber

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