Uber Community Operations Manager reviews

3.5

42% would recommend to a friend

(41 total reviews)
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Dara Khosrowshahi

98% approve of CEO

51% positive business outlook

Community Operations Manager employees have rated Uber with 3.5 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Community Operations Manager professionals have a good working experience there. Uber is rated in line with the average (within 1 standard deviation) by Community Operations Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews
5.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

- Most Intelligent, Talented, and Diverse set of individuals you can work with - Training and access to resources will help you learn and grow in whichever field you're from - Everyone's helpful - Folks are passionate about the brand and the product, almost cult-like - Quality/Competence of people is standardized globally-- I've worked with a lot of folks in my position based all over the world and everyone seems to have sound, technical backgrounds and expertise. You'd be hard-pressed to find co-workers who haven't done anything significant prior to entering Uber (not to say there aren't a few who slip through the cracks)

Cons

- As with any other company, as it grows, political environment at work takes a toll on employees (if you're the loudest, you get farther) - Hit-and-miss with immediate managers-- you might get a manager who'll help you maximize your talents, but you'll also work with some who don't care about you except for their own interests - Long hours (well, this is a pro if you're a workaholic), so get ready to have your personal time confused with your work time - Great benefits (free lunch in almost any country where Uber's based at), but need to have higher base salaries for the amount of work you put into the company - You get promoted based on perception-- if you've done what your managers say despite being the wrong way to approach a project/task, then you'll go far-- Even if part of the culture is stepping on toes, once you start lobbying for what's right, if your co-workers don't like you, it's easy to get isolated from the rest - You have to build while on-the-fly-- if you're someone who has to think for a long time and assess a situation before you act on it (even if it's the right thing to do sometimes), don't bother applying. You won't fit in and a lot of people/projects will pass you by

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Uber Response
9y
Thank you for the honesty and candor in this review -- your feedback is invaluable as we build action plans to address the consistent themes we hear through sites like Glassdoor. I completely agree on your points regarding the quality, passion, and expertise of the people we work with every day; the enthusiasm of everyone at Uber is infectious and motivating. Regarding your cons, I think many are a result of the pace in which we grew as a company, but as I mentioned, taking action on the consistent cons we hear is a major focus area for our team. Thanks again!
5.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Extremely fast-paced environment, amazing culture, very smart people around every corner. It's a great feeling to work with people that very driven and passionate about everything they do

Cons

The fast pace might not be comfortable for everyone, you need to be ready to handle everything on the fly and multitask pretty seriously

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Uber Response
9y
You're spot on - the pace, culture, and quality of coworkers make Uber a unique and special place to work. Keep it up!
5.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and sense of global scaled business which runs with crazy speed. Its diversity in regions/countries/languages and at the same time its about big common goal. Lots of super smart and intelligent people with absolutely different areas of expertise. Lots of challenges and uncertain situations which you have to handle by your own.

Cons

Some people don't like fast changing environment because they used to stick to usual everyday process. It is also will be tough for people who don't like to go for extra mile - this is almost necessary for startups like UBER.

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Uber Response
10y
Great review! With new products, a global team, and an ambitious mission, our focus is to continue to raise the bar of the talent we bring on board. With our growth, you have to be comfortable with a fast-changing environment. Thanks for the review!
Viewing 31 - 33 of 41 Reviews

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