Uber reviews

3.7

65% would recommend to a friend

(16,299 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Feb 14, 2016

Uber is cheating new driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rider and Uber management is happy

Cons

Uber take 25% from driver, I drive my car average earned is about $17 per hour, it is not coverd gas and vehicle cost.

5.0
Dec 9, 2015

Incredible culture and team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uber's application process is extremely rigorous, but once hired you find out why. I've never been around more driven, capable people in my life. There's an incredible feeling of teamwork and shared commitment that permeates everything we do. If you're willing to work hard, "step on toes," and be creative, Uber will empower you with all the responsibility you can handle. The perks are great—catered lunch, tons of snacks / drinks, happy hours, education, etc.

Cons

It's not a 9-5 job—very much an "all hands on deck" culture. If you're not ready to fight for what you believe in, the environment could overwhelm you.

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Uber Response
10y
Thanks for the honest review! I'm going to editorialize a bit on "step on toes" for the people who are reading this. "Stepping on toes" is an internal cultural value that essentially means "speak up" or "make your case." We want to encourage employees to respectfully argue for the best and biggest ideas. Stepping on toes means not being afraid to contradict a superior or even the CEO.
5.0
Nov 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The biggest pro is that even as Uber grows as a company, it remains an organization run by owners at every level. As an owner, I'm entrusted, enabled, and empowered to drive the business forward in the best way I see fit. I don't have to wait for rounds and rounds of alignment. This means I can just be be a creative problem solver and don't have to worry about what happens if an idea fails. The goal is to test something out and pivot from there. If something works, great! Go deeper and scale! If not, great! We've learned something that enhances our understanding of the business and can be more effective going forward. There's no time to worry about posturing or how things are perceived. The people in my office (like every other office) only help to reinforce that culture. I've got a built in support network that is always willing to drop what they are doing to help me achieve my goal. No one has ever said "that's not my job" because we are all owners. Oh, and it doesn't hurt to be at a company that is literally changing the world. I've never felt such a purpose to the work I get to do. Whether I'm seeing tears of joy in the eyes of a newly onboarded driver partner whose live Uber is changing or an initiative I've created that scales to the rest of the company in no time flat, it's easy to jump out of bed in the morning. I used to be in the Corporate America rat race and only wish I joined Uber sooner. The best part is while Uber has already had such an impact, I truly believe the biggest impacts are still to come. That makes the work only increasingly important and interesting.

Cons

Everyone (correctly) talks about the hours. I used to work a true 9-5 and I have a wife so previously, work-life balance was important to me, but that was because my work was unfulfilling. I love the work I'm doing now and don't count the hours since I'm working on problems that I'm personally interested in solving. As the company scales and gains efficiencies, I can see some of the hours reduce. The salary was a step down from my previous salary, but the equity more than outweighs that downside.

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Uber Response
10y
What a great review. Thanks for the insights and honesty. Uber-on!
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