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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,299 total reviews)
      avatar

      Dara Khosrowshahi

      71% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      16K reviews
      2.0
      Jun 1, 2015

      Very disappointed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was hired to do Driver Support via email. Overall I liked the job, for most support answers were easy to find and help. Loved that they were flexible with scheduling.

      Cons

      Lack of organization, had gotten several emails earlier in the week that my stats were very good, to feel free to do overtime, and also take training for 'Tier 2". Then got a call a couple days later letting me go because my stats weren't good enough. Just crazy.

      1.0
      May 5, 2015

      software engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the company is growing fast

      Cons

      engineers are not treated as respectfully as other tech companies

      avatar
      Uber Response
      10y
      I'd love to hear more specifics if you'd be willing to share (anonymously of course). -Andrew, alevy@uber.com
      4.0
      Oct 17, 2014

      Working from home full time!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Super easy work. Everything is 100% done remotely from the interview to the trainings. If you have a background in customer service and are computer savvy you'll be fine. You'll only be answering emails. No phones! -Flexible schedules! I have the freedom to work whenever I please for the most part. Night owl? Take an evening shift. Prefer to get work over with? Opt for a 5am shift. Best of all everything is broken into 4-hour blocks...so I can work in the am AND the pm if I have another obligation in midday. This is an excellent job for a student, parent, or simply someone who does not like traditional 9-5 white collar work. -Awesome management. Truly some of the most encouraging, happy, and helpful people I've ever met. They don't micromanage at all which is a huge perk. -Concise and intimate training sessions. Learning remotely is difficult, but the Uber team makes it simple via live video chats. -Weekly paychecks! I know it sounds silly...but it really is a big perk haha. -Room for growth! Since the remote CSR program is still relatively new there is a lot of opportunity to go through new trainings, which ultimately makes you a more valuable company asset.

      Cons

      -At an hourly rate of $15 that is non-negotiable, funds can be a bit tight if this is your only source of income and live in an expensive state/city. -Since CSRs are contracted through a 3rd party employer, they take care of benefits, but they aren't great at all. -No paid vacation time or holiday pay. -Not the best position for someone that is not a self-starter

      Viewing 118 - 120 of 16,299 Reviews
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      Glassdoor has 36,038 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.