Uber reviews

3.7

65% would recommend to a friend

(16,299 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
5.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Company is growing incredibly quickly. Everyone is pumped about the business. The day-to-day is constant puzzle solving. You're surrounded by motivated people who love the company. Relatively flat structure. You see the impact of your work on a day-to-day basis. Everyone outside of Uber is excited about Uber. Since starting at Uber, all my old college friends want to get back in touch.

Cons

Holidays are work days - be prepared to work like crazy. Your significant other must really love you to stay with you with these hours. You must love Uber to work at Uber. Management is young and figuring itself out, but CEO is one of the great CEOs of the world. He loves the company and empowers employees. The structure is becoming slightly more hierarchical which is natural for a company growing at this pace.

1.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Brand name company on resume

Cons

STAY FAR AWAY FROM UBER FOR BUSINESS All the sales managers are completely useless. Their main job is to micromanage and babysit the reps. They do nothing all day, they sit on their computers and refresh the sales analytics dashboard hoping to see a change. They don’t practice what they preach yet they want all the reps to “work hard and go the extra mile” while they do no work or help at all. The culture is pure politics here. All favoritism, nepotism and a popularity contest with little to no basis for merit. SMB and MM are the worst segments to be in. They give you unrealistic quotas with super low bases with a book of business that has no product market fit. Enterprise and strategic teams have it better as there is more use cases for travel and meals there and the compensation is a bit higher. This org is a complete joke and all the directors and managers know they are frauds when they look in the mirror everyday. They have completely no idea what they are doing or how to run a successful sales business. All they care about is coming and collecting their salary

1.0
Apr 14, 2022

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

Great Benefits, health, medical insurance and unlimited PTO

Cons

Where to start?! Hired in September 2021, after 2 months they changed the compensation structure. They reduced the salary by 40%. I felt cheated and betrayed because I transitioned from my previous job because of the higher salary. They also changed the quota and it became not on closing accounts (although am an account executive) the quota was on the first delivery of the restaurant you signed and the revenue that the restaurant brings. They expect you close the deal and sell the promotions and marketing that the account managers are supposed to do. This is an inside sales job but they want you to go outside all the time. They have terrible customer service and they don’t care about the merchants (restaurants) The leaders (not really leaders) they are only trying to hype things up when there is a success story but you don’t hear them when they do something wrong. They get silent as if they can’t be responsible enough for their wrong management. The top performers are being fed accounts by the management. So they out perform everybody else. The chance of you doing great depends on your manager, location and book of business. Also the quota keeps on changing (increasing) although half of the floor are not hitting the quota. But the management don’t care because they are not going to pay the commission. In summary, they act if they care and if they are a good company but they are not. At least in the Midwest team.

Viewing 121 - 123 of 16,299 Reviews

Glassdoor has 36,038 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.