Uber reviews

Responsibilities and opportunities for advancement are constantly being stripped from the Expert position, which makes it feel like this role has no future. Get rid of the level skip prevention role and restore some of our responsibilities, tools that we desperately need to help customers are being sent to other departments which just adds to the time we need to reach resolution. Base pay is also considerably lower than it should be, all things considered.

management does not have valid leadership experience, they steal your ideas with creative exercises one must complete to get a promotion or make lateral moves and then you don't even get the job, incompetent people are promoted over people that are consistent high achievers with proven leadership ability, they are understaffed on various teams and place unreasonable expectations on said team members, they are reactive instead of proactive, and they ignore complaints about problematic employees and members of leadership.