Uber reviews

3.7

65% would recommend to a friend

(16,303 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Jul 10, 2018

Don't Be An Expert, Seriously

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing people, the partners are what makes this job, the benefits are seriously the best I have ever seen.

Cons

Unprofessionalism, lack of experience, HR department is in various locations and not on site, budget issues, a bunch of things you'll come across you should not have come across in a entry level position.

1.0
May 25, 2018

A company with no moral compass

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- compensation - challenging problems - Uber and UberEats credits every month

Cons

- fake cultural values - no ethics - constant backbiting - toxic work culture - extremely pushy managers who will turn against you for small things and if you provide low rating / suggestions for improvement (and they will know who it is - your feedback is confidential but not anonymous). They are convinced that their system is the best.

5.0
Mar 27, 2018

Expert In-Person Greenlight Hub

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meeting people from all over the world and helping them is an amazing opportunity. Being the only point of contact that is in-person often means you are also the "last line of defense," which means you are an alternative way to make the Drivers in your community feel better in ways that might have frustrated them until they meet with you.

Cons

The training process is not where it should be and nearly everyone seems to have a bumpy ride on their way to getting the hang of things, which can be daunting. Also, because you are often the third point of contact for Drivers...many people need to be shown a lot of empathy and understanding, along with being told "bad" news from yet another source. This can make for somewhat uncomfortable and emotional moments for all involved. So if you don't have a lot of patience for people's emotions and a willingness to attempt to deescalate situations through compassion and empathy, this may not be the right place for you. The responsibilities for each location can vary widely and it may not be clear what is expected of you in any given scenario, even though your role is defined in detail. This is sometimes off-putting and can make you feel insecure about what you can, should, cannot, shouldn't, or absolutely NEED to do at any given time. Clarity comes with time and experience.

Viewing 202 - 204 of 16,303 Reviews

Glassdoor has 36,048 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.