Uline reviews

3.6

64% would recommend to a friend

(1,540 total reviews)
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Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jul 23, 2015

SALES EXECUTIVE

Recommend
CEO approval
Business Outlook

Pros

ABSOLUTELY NOTHING GOOD TO SAY ABOUT ULINE

Cons

Ok - lets see: Monday you set 25 appointments for next week, then you go and are MICRO MANAGED LIKE you will not believe. If you leave your chair to go take a pee your Managers need a reason. This place is not a good place to work. They will pay slightly more but you are not going to make bonus pay ... Another note: They advertise this job pays 100k, it does not and will never do so. They lie. They lie and then they lie some more. Another thing: you get tested before hire to the point of thinking they are nuts. You get tested on MS office, and math like calculators have not been invented ! They place is not a good place to work at all !

2.0
Oct 17, 2013

The Sales Position Experience

Recommend
CEO approval
Business Outlook

Pros

Count on being micromanaged 110%. This can be helpful to help perfect yourself as a rep. Also, there are plenty of tests you will take to help in narrowing down product acknowledge. The main focus as a sales rep is growth like any other company. Trying to get more sales. Honestly, you are measured upon growth by visiting the customer once or twice a year. Listening, taking notes, touring the warehouse is the key to a successful customer visitation. Encountering an opportunity to ride with management is going to happen once a month+. Everything you knew and learned in the past need to be put aside.. it's now the Uline way! Never question authority, or anyone in management. The rules are the rules and they have been placed for a reason and set forth since 1989. The pay is great with end of year bonus. Most territory sales reps make $50,000 to $70,000 salary. There is a raise annually. Courteous customers, and that is what is great about the job. Lots of nice customers. Keeping all your notes from your customer scheduled appointment is required and will be annotated on a company issued device. You definitely need to cross all your T's and dot all your I's. On your call sheets you need to use commas in the correct places. You'll be O.K. Instantly, you will be notified if you did something wrong. This helps you be a better worker. Stay on task and you will be fine. You will learn AS400. Most reps come from Enterprise RAC. Be diligent, quote customers every night, don't slack, and you will see growth in your area!! All appointments are to be set when you come to the office every Monday. 25 appts/week. Dialing in to your customer and sometimes having management listen in to your phones calls is a must. Like I said micromanagement is going to happen and that is what everyone is meaning when they say Uline micromanages. If you can put up with all of this you will be fine here. Another Pro is that the company is growing, opening in Mexico, Canada, and moving into Europe some day. Business is growing, and "yes" super amazing Uline is still FAMILY MANAGER owned, managed and operated by the family members. Great Ownership!

Cons

Always with the feeling uneasiness. Having the fear of losing your job. You fear Mondays due to the possibility of encountering loads of paper on your desk with grammatical errors you made in your call notes waiting for corrections. Fear of making a comment that may look or seem too bizarre. Visiting customers once is sad where is customer to rep relationships. Driving your own car. Car allowance is o.k., but it takes weeks to get the first car allowance check. Unfortunately, no flexibility to cold call whom ever the reps feel will bring in business. reps have to see certain size, SIC Code, and dollar potential.

1.0
Mar 18, 2020

Wash Your Hands. But come to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They sometimes remind employees to Wash our hands. They pay well, using the money earned by staying open during a worldwide pandemic.

Cons

Leadership has not sent ANY helpful communications to the employees during this extremely unsettling time, except reminding us to wash our hands. Transparency is non existent. Common areas remain open, the business remains open, and employees are expected to come to the office despite worries about personal safety. Leadership seems to be turning a blind eye to government and CDC concerns and recommendations. Company is focused on sales and fulfilling orders - it seems the almighty dollar is much more important than the endless employee complaints and cries for action. Customer feedback is scoured for actionable suggestions, but the people processing the orders from cubicle packed buildings are ignored. I wish I could negatively rate Uline for values right now.

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Uline Response
6y
We appreciate your feedback. The health and safety of Uline employees is our top priority. We have instituted numerous changes to normal operating policies to adapt to the changing needs of our employees. We have limited in-person work to employees whose presence is required to meet essential services and cannot be completed remotely. Over 80% of employees in non-warehouse positions are now working remotely. To read more about Uline’s Response to COVID-19, visit uline.com/Corporate/About_Covid.
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