Uline reviews

3.6

64% would recommend to a friend

(1,540 total reviews)
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Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Apr 4, 2025

Grass is Greener at Uline!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stability! So many getting laid off at other jobs but not at Uline. We are a stable family owned company that is growing! You simply won’t find better co-workers anywhere! This is a high performance environment, meaning the people you work with give their best alongside you. Coworkers are family. We do work and life together. Hardly any messes to clean up from other employees who dropped the ball. Customers aren’t yelling when you answer the phone because we treat them well and even if a mistake is made, it is remedied quickly and without hassle. The compensation is generous with an annual profit sharing bonus after three years and annual performance bonus starting the first year. There are opportunities to grow if you are willing to be flexible and learn new things.

Cons

It is challenging to get hired because we are not only looking for people that can do the job but are also like-minded and interested in achieving their best every day. The process is intensive but worth it seeing the quality of people we get to work with every day. Uline’s obsession with the customer experience and continuous improvement means that some may be uncomfortable receiving feedback to get better. Uline doesn’t stop when a goal is reached, we keep striving for better. People who don’t have a continuous improvement mentality will feel micromanaged. The focus on getting better all the time is how Uline achieves such a positive reputation in the industry- because the customers get what they want, when they want it and it’s done right the first time.

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Uline Response
1y
Thank you for your review! We're pleased to hear that you appreciate our company's growth and stability. Your feedback is valuable, and we're committed to maintaining a positive and supportive work environment.
1.0
Apr 2, 2025

Career Change Friendly!

Recommend
CEO approval
Business Outlook

Pros

Don’t know how to type or what google chrome is? No problem! Easy tasks with minimal decision making, good bonuses after 4 years, decent starting pay(within industry), elementary school style 3 month training provided.

Cons

Cult like management structure, inconsistent standards for employees, unclear guidelines for promotion, heavy control of employee personal lives. ProTip: Talking to an employment lawyer is more helpful than HR.

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Uline Response
1y
Thank you for taking the time to share your experience. We’re disappointed to hear about your experience at our company. At Uline, we believe great customer service is achieved when our employees are satisfied. We encourage all employees to discuss training and development with their managers.
5.0
Apr 2, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Pay benefits job security good people

Cons

None none none none none

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Uline Response
1y
Thank you for sharing the positive experience you’ve had in your 20 year journey at Uline! We're glad to hear that you appreciate the stability, pay, and benefits. We take pride in prioritizing our people and fostering a positive workplace. Happy to have you on our team!
Viewing 121 - 123 of 1,540 Reviews

Glassdoor has 1,771 Uline reviews submitted anonymously by Uline employees. Read employee reviews and ratings on Glassdoor to decide if Uline is right for you.