Uline reviews

3.6

64% would recommend to a friend

(1,541 total reviews)
avatar

Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Sep 28, 2025

Would never recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you met in the trenches with you can become some of your best friends. Those who suffer together band together.

Cons

Not a place for those who values fairness, transparency, work-life balance, or professional respect. The culture here is the most toxic I’ve come across in decades of experience. Individuals outside the company often think I’m exaggerating or don’t believe me, as the environment here is so far removed from what would be considered acceptable. Be cautious of overly positive reviews as there is internal HR pressure to maintain appearances. The management culture is built around control and obedience rather than collaboration and leadership. There’s a clear pattern of favoritism, exclusion, and retaliation. Raise a concern or advocate for fair treatment and you will likely be labeled a problem to get rid of rather than heard. Accountability for management is rare. The HR department is not what you’d expect from a modern workplace. It’s structured to protect leadership from accountability rather than support for the employees. There’s a separate team of HR department partners who supposedly act as the HR bridge between management and employees. In reality, they serve leadership almost exclusively regardless of who’s right and are widely distrusted by the majority of employees. Attempts to escalate issues often result in deflection or subtle retaliation. Can I go to legal? Probably not. From former and current employees, there seems to be a noticeable tolerance for discriminatory behavior, a hostile work environment; and a habit of protecting senior figures rather than addressing problems. A good example of this can be seen in the fact that some legal managers have had multiple complaints about their leadership and the toxic work environment employees feel, but they are protected. One manager is well loved, is often seen as doing little to address or push back on the toxicity. No wonder turnover is high in legal and research. These issues are not limited to these departments (those are just 2 you wouldn’t expect to act that way), they are widespread across the company. Whether you are in Marketing, IT, Finance, Facilities, the culture is largely the same. Loyalty and silence are rewarded over performance or integrity. Individuals are often promoted solely for being yes-man, not leaders and are widely found in every department. If you are lucky, you may find a decent manager who will treat you fairly. I wouldn’t bet money on that though. If you are considering this place, do your research and speak with former employees if possible. If you are already there, remember that collective voices have power. Because if you are waiting for leadership or HR to step up, you will be waiting forever.

1.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no reasons to work here.

Cons

They actually fly people to Los Angeles for more interviews and take hair samples for drug testing. In addition the owner has an election denier and conspiracy theorist! Still want to work at Uline?

avatar
Uline Response
1y
The political leanings of Uline founders as private citizens does not represent the more than 9,000 employees who come to work from diverse backgrounds and experiences. We continue to work hard to foster an inclusive work environment for all of our employees.
2.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good money, good benefits. Nice office.

Cons

Stressful. Owner wants the call center to answer the phones faster than 911, so no calls ever get an actual ring. Can't be logged off for bathroom breaks longer than a total of 15 minutes a day. Can't be even a second late for work. If you are late a total of ten times in one year, you are automatically fired, no matter the circumstances of why or how long you have worked for the company. Owner does a white glove check on the call centers and the warehouses. Also, women in the call center must wear full business suits or dresses/skirts with pantyhose/nylons even though we do not deal with anyone in person. Ever.

Viewing 235 - 237 of 1,541 Reviews

Glassdoor has 1,772 Uline reviews submitted anonymously by Uline employees. Read employee reviews and ratings on Glassdoor to decide if Uline is right for you.