Ulta Beauty reviews

3.3

55% would recommend to a friend

(13,987 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.3 out of 5 stars, based on 13,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Oct 24, 2015
Recommend
CEO approval
Business Outlook

Pros

will pay you what you want, health insurance is great, employee discount is decent, fun to work with so many different beauty products drug store/ high end, working with a salon is interesting and great salon discounts

Cons

Hours given for scheduling change each week based on LY and current trends, never enough people on staff, very little life outside of work (you will go home exhausted because it will be you and 2 associates for the entire store. be prepared to run around like a chicken with your head cut off) the salon team and retail team are not very connected, and can have blurred lines as to who does what.

2.0
May 14, 2015
Recommend
CEO approval
Business Outlook

Pros

- Plenty of new products to learn about - Awesome training opportunities on Dermalogica (for estheticians) and in-house training for the cosmetologists - Opportunity to market your services in-store, and potentially gain clients - Many clients are sweethearts once you get them in your cube (as an esthetician) - You will get a base pay if you don't have any clients, which means that you'll at least take some pay home if you have no clients for the week.

Cons

- Depending on the store you work in, the esthetician will either work in a separate room or in a "cube" like structure. The store was being built when I accepted the job, so no one could tell me what the work environment would be (I asked many times!). Unfortunately, the cube is the ABSOLUTE WORST STRUCTURE to do any type of work in as an esthetician. The space is tight and uncomfortable, and God bless you if you have a larger client (length and/or girth). It's also loud and provides no privacy. - Their should be mandatory training provided on the other prestige beauty products for the esthetician and quite frankly the entire store. Their product training policy is downright STUPID! It's basically an "each one teach one" type policy, where only a few are trained on certain products, and then if that person wants "gratis", the person has to speak to other employees about the product. - The gratis policy is STUPID, lol! You only get it if you are lucky enough to get picked to attend training on a certain product and then share the information you learned with at least 3 employees. Oh, and then if you are lucky enough to have store management that you can track down and who is prompt with rewarding you for your hard work. - Working with the public can be challenging - No full-time work for the salon team when you first start - It will be politely suggested that you leave early if you have no one on the books in the salon, which just puts so much pressure on the licensed professional - Until you can generate a full-book, your pay will be soooo sad. You will either have to have a two-person income household or another job to pay the bills. Base pay is the lowest out of the store (for real, as a licensed professional, your base pay is less than the cashier!) - Too many more to list here...

1.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Career opportunity if you want to be a slave forever.

Cons

Horrible upper management. No training hours. Apparently they only care about money not about employees. No hours. No communication.

Viewing 13789 - 13791 of 13,987 Reviews

Glassdoor has 14,291 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.