Is Ulta Beauty a good company to work for?

Ulta Beauty has an overall rating of 3.3 out of 5, based on over 14,290 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at Ulta Beauty to a friend and 47% have a positive outlook for the business. The best reviews about Ulta Beauty have been left by employees working as Receptionist , Customer Experience Manager and Professional Services Manager .

Does Ulta Beauty pay their employees well?

According to anonymously submitted Glassdoor reviews, Ulta Beauty employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ulta Beauty. This rating has been stable over the past 12 months.

How satisfied are employees working at Ulta Beauty?

55% of Ulta Beauty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ulta Beauty 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ulta Beauty?

Beauty Advisor (3205) , Prestige Beauty Advisor (811) , Lead Cashier (518) , Sales Associate (398) , General Manager (361) , Hair Stylist (329) , Salon Manager (247) , Benefit Arch Expert (201) , Operations Manager (196) , Cashier (192) , Retail Operations Manager (181) , Retail Sales Manager (178) , Prestige Manager (174) , Task Associate (170) , Manager (153)

What are the pros of working at Ulta Beauty according to real employee reviews?

"I have great coworkers and that's pretty much the only thing keeping me here." ((in 520 reviews)); "Another great benefit of working at Ulta is the benefit of 25% off of all items sold at Ulta (including perfume and prestige items)." ((in 505 reviews)); "Not hard to get a hang of and the people you work with are probably great." ((in 480 reviews)); "free product often from Ulta and three times yearly from Clinique (Plus extras once and a while)" ((in 262 reviews)); "The work environment is fun and exciting!" ((in 250 reviews))

What are the cons of working at Ulta Beauty according to real employee reviews?

"Poor management and they want you to bother shoppers in the store and try to get them in your chair." ((in 1166 reviews)); "The pay is low and doesn’t really equal to the sheer amount of work that you do." ((in 1054 reviews)); "My associate manager and General Manager would follow and radio us to watch all black guests" ((in 658 reviews)); "Long hours and coworkers were not reliable" ((in 465 reviews)); "No work life balance despite being told to "put our mental health and selves first"" ((in 349 reviews))

What are employees saying about Ulta Beauty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ulta Beauty layoffs and their outlook for job security at Ulta Beauty in 2026.

What are the top reviewed Ulta Beauty locations?

Chicago , Bolingbrook , Houston , Dallas , New York , Orlando , Los Angeles , Atlanta , San Antonio , Charlotte , Phoenix , Austin , San Diego , Las Vegas , Sacramento , Philadelphia , Fresno , Chambersburg , Miami , Columbus , Saint Louis , Raleigh , Pittsburgh , Indianapolis , Jacksonville , Tulsa , Columbia , Fort Worth , Tampa , Denver

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Ulta Beauty

Ulta Beauty reviews

3.3

55% would recommend to a friend

(13,986 total reviews)

Kecia Steelman

58% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Ulta Beauty has an employee rating of 3.3 out of 5 stars, based on 13,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

14K reviews

1.0

Dec 21, 2011

My experience at Ulta has been miserable and not rewarding so far.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The discount is decent, but its not worth it because of everything esle the employees have to go through. The health benefits are ok for managers.

Cons

The customer service is terrible and I am completely embarrassed to work for this company. Whatever happened to the customer is always right? There is no communication among managers, and all managers just do what they want. The associates get treated poorly by management and customers and they dont get paid enough to deal with all of that. The company does thank its employees, but District Managers and General Managers do not know how to thank their employees. I completely regret taking this job, and I am hoping to find a new one soon.

3.0

Nov 29, 2011

love the job! just could be better run

Esthetician i

Recommend

CEO approval

Business Outlook

Pros

great place to do skin treatments. wonderful pr0duct, great training

Cons

they expect the impossible, and threaten to fire you is you cant obtain it

3.0

Nov 15, 2011

Ulta has its ups and downs.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ulta offers a decently fast paced environment to work in. They keep up with what is "hot" and make sure the employees have the appropriate training on these products. There are in-store contests used to motivate employees. One great thing about working at Ulta is definitely the gratis! They are normally very flexible with your schedule.

Cons

Ulta can be a bit chaotic at times. The managers are all on different pages. The hours are low - they have several employees working under 10 hours a week. The pay is inconsistent among stores (more than it should be considering store volume). They expect you to be everywhere at once ("get this 2 hour task done while guest servicing"). Ulta uses intimidation methods rather than plain reinforcement. It is always "do this... or else."

Viewing 13798 - 13800 of 13,986 Reviews

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Jobs at Ulta Beauty