Ulta Beauty reviews

3.3

55% would recommend to a friend

(13,986 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.3 out of 5 stars, based on 13,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is good, benefits are great! Overall consistent with other retail positions.

Cons

If your in management, hard work and loyalty doesn't mean much. It's clear it is a popularity contest.

5.0
Mar 11, 2012
Recommend
CEO approval
Business Outlook

Pros

- opportunities for growth and development - aggressive growth strategy - constant adaption from the corporate level to improve communication and the guest experience based on field feedback - strong vendor partnerships

Cons

- no payroll bucket for protected employee on boarding - inventory analysis and speed of replenishment - lack of guest coordinator/receptionist for all salons

1.0
Feb 16, 2012

Horrible! Never again!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have received a lot of gratis which is really nice, a lot of the time the GM will just let me take a couple things when she wants to clean out the office. The store discount isn't bad but with only working 8 hours a week you can't buy very much. The general manager at the store was super nice and I will probably miss her and one of the other floor managers the most when I leave. They are awesome!

Cons

The stupid magazines that nobody wants because its a trick. I am probably going to lose my job because of those things. They store hours are cut all the time, so I end up working two shifts a week as a lead. There is no set schedule what so ever, so planning anything never works out. I have never received a raise in the time I've worked there and my promotion to lead is always threatened to be taken away, not by sales or disciplinary reasons but because of the magazines. I had a manager actually tell me she didn't want me to get my promotion because she doesn't like me and she thought the new girl who lies about the magazines to customers should've gotten it. I practically run the store during my shifts because the managers are always checking the emails from corporate who are yelling at them and telling them to cut more hours. The worst however was with the salon discount, I had received a service with my discount and the person put it in wrong so I got a call saying I owed more money after I paid what they said I had to. Come to find out, two other girls in the store also had that happen. Totally not worth it for under $8 an hour.

Viewing 13795 - 13797 of 13,986 Reviews

Glassdoor has 14,290 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.