Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,975 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Dec 7, 2010

Four years lost

Recommend
CEO approval
Business Outlook

Pros

There are some free education classes You learn a lot about building your clientele The store provides an oppurtunity to get clients on slower days

Cons

I worked at ulta for four years and was the longest standing employee in the building. Many times I was put into a position to do things that were not a part of my job, but being the type of employee that I am I did them. Years of doing managment work and not getting paid for it or receiving any recognition really took its toll. I wanted this to be my career, but in my opinion ulta does not want people to make a career. I was bringing them atleast 2000 dollars a week,more than I can say for anyone I worked with over the four years I was there. I was sometims the only stylist and also became responsible countless tmes for the rest of the staff in the salon. I took this in stride and about 6 months before I left I was asked if I would want to be in the position of manager, I did not except because at this point I had seen 6 people in and out with that role. I finally left because as soon as the new ceo and head of salon took over, I saw the company as asinking ship. Maybe they will still make a great profit but they will not have happy employees.they have an ancient cloc in/out system that they were firing multiple people for missed punches with a faulty clock. They do not trust their employees or clearly communicate rules which they expect you to follow. There is a huge lack of communication for 2 years my salon was checking out clients incorectly and no one ever said anything, they didn't notice ad then all of a sudden we risked losing our jobs over it, something we had been tarined to do. This is a good place to work if you are in highschool and live with your parents..but not if you have bills to pay. I began to become sick to my stomach every day at work thinking I would loose my job over following my directs managments idea of the ulta policy. It was the most awful feeling after going above and beyond for the company for so many years. To give you an idea of the turnover..I worked with around 50 stylists, 5 general managers, and six salon managers, 4 stock room managers, 6 assist. Mangers, and 3 merch managers, and probaly around 150 store employees.

1.0
Dec 3, 2010
Recommend
CEO approval
Business Outlook

Pros

-The Discount - nice products - nice guests

Cons

- Too much gossip and backstabbing -Hours are horrible between 4 to 10 a week -Management is often rude to customers and employees -Management plays faves -Conning I mean selling in style magazine to customers -Schedule is never out in time -Need another job with this one -Lazy employees -Being sent home early

4.0
Dec 1, 2010

Overall, it's a good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-wide range of different types and values of products -discount -good deals -having a salon in the store is great

Cons

-all women, and most are cut-throat women -disorganized -people are lazy -high turn over rate at my store -not enough hours

Viewing 13906 - 13908 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.