Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,974 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
May 16, 2010

Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pay is good especially for college students, Schedules are put up each week so that helps for students as well due to a changing schedule.

Cons

Maybe it was just because the store was new, but there were some major communication issues. Nothing was ever communicated down the line. We would find out after the store closed on a Friday that there would be a mandatory meeting the next morning at 7am. No one really knew what their responsibilities were. And major lack of training.

4.0
Apr 28, 2010
Recommend
CEO approval
Business Outlook

Pros

I was a little skeptical when I first started working at the store because I had never worked in that kind of retail environment before. However, the training was extremely throrough and I appreciated being encouraged to test out all the products without having to buy them. Management feedback was very helpful, especially during the learning process since there are so many things to learn about cosmetics.

Cons

Moody customers and strict enforcement of dress code (which wasn't even that difficult to maintain, there was just little leeway). Also, if a customer wanted to do a return, a keyholder had to be buzzed up to the front, which could take awhile and make customers even more annoyed.

3.0
Apr 26, 2010

It could be worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management staff Gratis Challenging environment

Cons

Lack of consistency Dress code In-Style offers (scam) Too few hours Low compensation

Viewing 13936 - 13938 of 13,974 Reviews

Glassdoor has 14,278 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.