Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,976 total reviews)
avatar

Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Oct 8, 2019

The Beauty is only skin deep

Recommend
CEO approval
Business Outlook

Pros

- Free Makeup - Job is not difficult

Cons

- Petty Work environment - Minimal Training - Horrible schedule - Constant changes in upward management - Behind the ball on technological changes in the retail world

1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Used to have triple monthly trainings send the stores in the district to gather for knowledge from brands Monthly bonus Shrink bonus Product training

Cons

Product training stopped. Turned into a robot setting where everything is monitored. Company can connect into stores via security cameras No accountability for district managers or regional managers Mary Dillion has NO clue what is happening in her stores. No hr support- they go right back to DM. No respect for the longevity of associates running stores. Hire just to hire and fill spots when they focus on right people right place! No consistency Lack of training for long term managers just accountability which leads to termination They have a tendency to work you out after 5/6 years (happened to 2/3 different people I know) to hire someone at lower salary and they write you up for things you cannot find in any policies. Constantly changing districts and dms False hope on moving up in the company No room for advancement if you don’t want to be at store level. No travel training if you are a remote store- we are not allowed to travel farther for a district training but brands won’t come to us. No district manager help Work load is outrageous and is constantly changing and you 100% need to be a multitasker for this job. Expectations are unrealistic and are expected and if not achieved then you are written up. Credit card never used to be the main focus and now it’s everything. No culture- all you see are picture of everybody else getting together but not you and not your team. Was asked to break the law to keep out salon open during extended Christmas hours

1.0
Jan 23, 2019

Terrible

Recommend
CEO approval
Business Outlook

Pros

Gratis Clients make your day You get to do what you love

Cons

The hourly pay is terrible. Managers constantly yelling at each other. Will not grow as an individual by working here. If you aren't a manager, then you are more likely to be treated harshly. Told you weren't good enough. Unprofessional Unsanitary

Viewing 142 - 144 of 13,976 Reviews

Glassdoor has 14,280 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.