Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,971 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jan 12, 2018

Corporate Tolerates Harassment and Bullying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly there aren't many pros.

Cons

Low Pay, no commission. At the location I work at, the store manager is nothing but a bully. She frequently harasses and demeans the entire staff, and has even told employees they needed to leave because she didn't personally like them. An associate manager frequently said inappropriate and offensive remarks about women, which the store manager laughed at and ignored my complaints about. Almost every employee, myself included, has contacted the District Manager as well as Corporate Human Resources, but they offer no help and basically tell you your word means nothing compared to the manager. They are allowed to say and do whatever they like. I have never worked anywhere that valued their employees less.

2.0
Oct 30, 2017

Worst mistake coming here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Weekly (or nearly weekly) desk drops. Some stuff is good, some is meh. - Renovated space, so it’s clean - After 6 months, you can work from home one day a week - Offices in the city. You can work there one day a week. - Additional discounts on certain brands throughout the year

Cons

- Ugly building. It’s a shared building with other companies, and communal hallways are painted yellow. - Location. It’s Bolingbrook. Enough said. - CYA culture (as a previous post mentioned) - Lack of accountability by leadership - Weak leadership who are afraid to say no or push back - Unqualified leaders who have limited knowledge of the area they were hired for, which leads to a lack of vision, strategic thinking, and mentoring for their team. These leaders are well intentioned, but incompetent (and some are just plain old dumb, too), and they ultimately create more useless work for you. - Seems to be a lot of mediocre talent. Have yet to meet anyone who’s exceptionally talented or intelligent. A lot of people come from Sears. Seriously, Sears. - Very meeting happy culture. You have meetings about everything! - No work life balance. You’ll bust your behind for little pay, reward, and recognition. - Very much “do as I say not as I do” mentality with leadership. Oh, the hypocrisy that runs rampant as a result of this.

1.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Discounts on makeup The rewards program

Cons

Horrible company. Low pay. No recognition or appreciation for hard working staff members. Their human resource department is an absolute joke. Don't count on any mistreatment by managers/staff to be taken seriously by their HR department. They will do nothing! Favoritism. They don't care about the customer at all. Untrained associates. Horrible management. Corrupt corporation. No work life balance. They hire completely unqualified people to be in management.

Viewing 16 - 18 of 13,971 Reviews

Glassdoor has 14,275 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.