Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,971 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Aug 3, 2016

Uppermanagement

Recommend
CEO approval
Business Outlook

Pros

Development, retail experience, great discount, was a great place to develop knowledge and skills in the beauty industry.

Cons

Pay. Upper management is ridiculous. Turn over rate is the highest I've seen. Little to no training working staff to the bone then after reprimand for going into over time. Do not care about their employees. Unreasonable work load for managers. The only way you can move up in this company is if you're favored by the DM. Hard work is not enough. You'll never see gratis unless you're a prestige beauty advisor or prestige manager. Even though beauty advisors sell high end products as well no real rewards for them. Unrealistic goals for understaffed stores. That are only understaffed because upper management runs everyone away. No hours to keep anyone but Management. Unfair and hostile environment with management . Spends loads of money on revamping logos and fonts refuses to pay anything over minimum wage. Dumps tons of waste into environment. Claims that customers are the most Important, doesn't fund hours for staff to actual assist customers. I've personally worked at multiple stores in multiple districts. I have seen managers abuse associates not allow breaks or lunches. I have seen never seen HR actual help anyone. Just came out with a credit card which is just another unrealistic goal to set for cashiers who aren't making a living wage. I can't even comment on salon.

2.0
Jun 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Great growth company with a strong brand and internal culture. Strong growth in overall sales and in store count really makes Ulta a very stable choice. The pay for corporate is strong and the senior management team is very engaged and collaborative.

Cons

This is a very high growth company and as a result, is very difficult to work for. LOTS of overtime, stress and pressure is put on the teams. IT there is a very difficult place to work with very high demands for all employees and a true lack of work-life balance. The management team is focused on trying to improve things but I have seen a number of really good people completely fail at Ulta so anyone joining really should be confident that they can succeed in that type of environment.

4.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

25% discount on products 50% discount in the salon Flexible hours You get to play with makeup all day

Cons

Limited hours due to a surplus of part time employment The pay could be better Gratis is extremely limited

Viewing 19 - 21 of 13,971 Reviews

Glassdoor has 14,275 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.