Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,983 total reviews)
avatar

Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Ulta Beauty is a very culture driven company. They really do grow the individual as a professional

Cons

Unless you’re corporate or field level your growth depends on how good your general manager is at their job. Internal promotions are encouraged but the increase in pay is bare minimum. You might as well quit and reapply for the job to get what you truly are qualified. District Managers run off Services leaders and Service Educators (their partners) all the time because they won’t take accountability for the service and boutique areas and when the pressure comes down they place the blame on those who really don’t have any power. If they would get their GM’s onboard but also pay attention imagine the results the company would have as a whole. If Ulta would recalibrate their DM’s they would have longer term employees even on the store level. To make sure they don’t have any open positions they tolerate unacceptable behavior.

1.0
Feb 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Get to know about beauty brands and products (but you can learn just as much from shopping at competitors).

Cons

Worst pay I have had in recent years. High Turnover. They'd rather let you go instead of valuing the work you do for them and adjust your pay. Their products are way overpriced anyways. They rake in so much millions of dollars but can't pay retail staff or contractors adequately. Corporate is paid higher but there is high turnover there as well. Run!

1.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

discount is good, you get free stuff sometimes

Cons

company doesn’t care about employees, hours always being cut, not reliable job. they showed true colors during COVID, employees tested positive and other employees were never notified.

Viewing 220 - 222 of 13,983 Reviews

Glassdoor has 14,287 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.