Union Bank reviews

I made a review 3years ago but I fell it is not reflecting current management practices. 1) They are not striving for customer service. If you are the type of employee that makes everything to keep a customer satisfied you won't have the proper tools. Downsizing has made customer wait times longer than 15 minutes and up to 30 when it is first week of the month. All I heared from a Regional Manager was breath in and out it is the same as going to the In in Out burger people expect waiting time. However, we do not sell something quite special and any bank can mimic our products and services. 2)They keep endangering employees' personal data by using business partners such as Xerox and Athena (I am a victim of Identity Theft because of it) 3)Very motivated people have gone numb in a matter of months and are just waiting for the "package"

Growing bureaucratic red tape, Old technology, poor 401k funds choice, Spineless HR. High turnover within technology department due to management changes and needless and redundant PM documentation. Pros/Cons vary depending on department and manager.