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Uniphore Software Systems

Engaged Employer

Uniphore Software Systems reviews

4.0

74% would recommend to a friend

(490 total reviews)

Umesh Sachdev

80% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Senior management

3.9

Career opportunities

3.8

Work/Life balance

Uniphore Software Systems has an employee rating of 4.0 out of 5 stars, based on 490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniphore Software Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

490 reviews
2.0
Jul 25, 2024

Poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation and ability to work remotely.

Cons

Poor leadership and decision making by executive leadership team. Instability issues across products resulting in poor customer experience.

avatar
Uniphore Software Systems Response
1y
We're sorry to hear that your experience didn't meet your expectations. Your feedback matters to us. If you have additional thoughts, please share them with us at WeAreListening@Uniphore.com.
2.0
May 10, 2023

Great Products, Terrible Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product offering Innovative technology

Cons

Toxic culture Lack of transparency and communication from upper management No career path or growth opportunities High employee turnover

avatar
Uniphore Software Systems Response
3y
Thank you for taking the time to comment on your experience, we are disappointed that your experience was not what we hope for all our employees. We would appreciate the opportunity to learn more about your particular experience with us. If you would like to reach out to share more, please contact us at WeAreListening@Uniphore.com or you can reach out to me directly. We hope to learn more about what we can do better in the future and will share your anonymous comments with management and the appropriate teams. Stephanie, Chief People Officer
1.0
Sep 30, 2025

Garbage reviews solicited from employees under pressure to hide honest reviews

Director
Recommend
CEO approval
Business Outlook

Pros

- You can watch your CEO talk like he knows where AI is going after watching ChatGPT outperform his product in its beta release. - CEO has more time on talk shows than leading the ship - CEO has nice shoes

Cons

Completely missed the boat, the rest is a show to pretend to be relevant. Makes Acquisitions to buy customer names and still cant keep them as customers

Viewing 34 - 36 of 490 Reviews
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ReviewsUniphore Software Systems reviews

Glassdoor has 528 Uniphore Software Systems reviews submitted anonymously by Uniphore Software Systems employees. Read employee reviews and ratings on Glassdoor to decide if Uniphore Software Systems is right for you.