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Uniphore Software Systems

Engaged Employer

Uniphore Software Systems reviews

4.0

74% would recommend to a friend

(490 total reviews)

Umesh Sachdev

80% approve of CEO

74% positive business outlook

Uniphore Software Systems has an employee rating of 4.0 out of 5 stars, based on 490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniphore Software Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

490 reviews
1.0
Oct 24, 2025

Obsessed with perception, not fixing real problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free Lunch - Some people are really trying to make the company better, but they will all likely leave soon because nobody listens to them.

Cons

- Leadership essentially forces employees to post positive reviews, to the point of requiring screenshots as proof of posting - After that did not change the company’s reputation much, they switched to clearly ChatGPT generated reviews that do not reflect the real employee experience. - The public story and actual product performance do not match. In real customer environments, the tools often fail or require heavy internal scrambling to make them work. - Acquisitions are focused on optics rather than being thoughtfully integrated. There is a lot of hype and very little operational follow-through resulting in a high level of employee churn - The culture prioritizes appearance over honesty. Raising real concerns is discouraged and often labeled as negativity rather than seen as accountability

1.0
Nov 27, 2024

The emperor wears no clothes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. Some very smart and kind employees.

Cons

The three most fitting words to describe the situation here are nepotism, narcissism, and negligence. Despite the company’s potential and the presence of talented individuals, the CEO is leading it to failure. He consistently hires unqualified people for leadership roles, simply because they are part of his social circle. While he claims to be approachable, he only engages with senior-level Indian leaders, neglecting others in the company. His neglect extends to financial management as well; there are numerous reviews highlighting his extravagant spending, including company-funded parties and social events right before or after layoffs. As for narcissism, it’s clear that you must “kiss the ring” to stay in his favor. During a company-wide meeting, he remarked that “some employees here are disappointing,” showing a lack of respect for his team. Additionally, he never participates in company culture or events that promote employee engagement. I firmly believe that until he is removed from his position, the company will continue to decline, driven into the ground by his reckless spending and poor leadership. Don’t believe the positive reviews as they are coerced from team members.

2.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Worked with talented professionals who were passionate about building something great. Most colleagues were supportive and professional.

Cons

The leadership team, especially at the C-level and VP level, is seeing significant turnover, largely because the ELT (Executive Leadership Team) is challenging to work with. Decisions often feel disconnected from the company’s values, leading to frustration, excessive layoffs, and missed opportunities for growth. There’s also a tendency to prioritize optics over meaningful improvements, creating a difficult work environment.

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Uniphore Software Systems Response
1y
Your feedback is important to us, and we are sorry to hear that your experience didn't meet expectations. If you'd like to discuss your feedback further, please contact us at WeAreListening@Uniphore.com.
Viewing 31 - 33 of 490 Reviews

Glassdoor has 528 Uniphore Software Systems reviews submitted anonymously by Uniphore Software Systems employees. Read employee reviews and ratings on Glassdoor to decide if Uniphore Software Systems is right for you.