United Airlines reviews

3.8

72% would recommend to a friend

(7,198 total reviews)
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Scott Kirby

66% approve of CEO

71% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Aug 13, 2017

Workplace bullying

Recommend
CEO approval
Business Outlook

Pros

Good benefits, some friendly coworkers

Cons

Management dedicated to bullying employees into quitting. Happened to about half my department. Harassing messages, leaving questionable items on employee desks, etc. Administration had no desire to pursue discipline against management.

3.0
Mar 28, 2017

Do Better!

Recommend
CEO approval
Business Outlook

Pros

Severance package isn't half bad. They offer flight benefits after they've released you from employment (workforce reduction). Traveling 1st class is phenomenal when traveling to Europe.

Cons

Standby travel...Beware. It's not the "sell" they want it to be but it's still a pretty cool perk. They use smaller planes that normally oversell. Most employees buy tickets anyway so they can get home. They have too many layover stops in their overly crowded hub locations (ORD, LAX, SFO, DEN, IAH, IAD & EWR). Management is trying to change direction and using workforce reductions to clean house. Technology company that flies planes lack technological forward advances. They have obsolete equipment and their managers are more worried about their office locations and where people sit and who's who, then getting the job done. People don't respond to emails. It's a relationship based environment where emails are ignored if names aren't recognized. Once management likes you, then they'll respond to your emails. Systems do not talk to each other. They have more contractors employed with the company than employees. They have contractors employed with the company for greater than 5 years! Internal movement is nonexistent. I saw one person move to a new position in two years.

Viewing 34 - 36 of 7,198 Reviews

Glassdoor has 8,021 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.