Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (18) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"The work is not very difficult, the people are extremely helpful" ((in 5 reviews)); "Flexible schedule, let you come late and call out" ((in 3 reviews)); "Can make money if you hit bonus" ((in 3 reviews)); "Remote work from home position" ((in 3 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 4 reviews)); "Favoritism to top sales performers but you can make a living." ((in 4 reviews)); "Lies across the board from getting annual reviews to approved time off." ((in 2 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(106 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

3.0

May 13, 2014

A paid employee is and happy employee. a happy employee is a producing employee.

Collector

Recommend

CEO approval

Business Outlook

Pros

Having the feeling like you are helping someone find a start at getting back control of thier lives.

Cons

"promotion of flipping" Seeing how you spend time in locating, building a relationship and gaining trust to have another credited due to company ownership rules.

1.0

May 11, 2014

Negativity and embarrassing employees and suspending them without pay for up to 5 days wtf

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can choose how long u want ur lunch leave early or come in a half hour later it's nice to get out at 330 some days

Cons

The managers are unprofessional period and don't know how to train on a specific issue it's sick Also u HAVE to work two nights a week and a night shift every other Fri it sux

4.0

Feb 19, 2014

UCB is a very good learning experience.

Special accounts/customer service

Recommend

CEO approval

Business Outlook

Pros

The pros of working at UCB was the joy of helping patient's understand their bills. The joy going home and feeling like I was able to help a patient do something that they can afford. I felt like I actually accomplished something that is good.

Cons

One of the major downsides to working for UCB was the hours. Meaning one week we had a set schedule and the next week it would change without notice. The other con was that patients spouse/parent would get upset if we could not discuss the account with them unless we had permission.

Viewing 52 - 54 of 106 Reviews

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Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Correspondence Response Specialist

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Ratings by category

Ratings by demographic groups

Reviews by job title

A paid employee is and happy employee. a happy employee is a producing employee.

Negativity and embarrassing employees and suspending them without pay for up to 5 days wtf

UCB is a very good learning experience.

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