Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (18) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"The work is not very difficult, the people are extremely helpful" ((in 5 reviews)); "Flexible schedule, let you come late and call out" ((in 3 reviews)); "Can make money if you hit bonus" ((in 3 reviews)); "Remote work from home position" ((in 3 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 4 reviews)); "Favoritism to top sales performers but you can make a living." ((in 4 reviews)); "Lies across the board from getting annual reviews to approved time off." ((in 2 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(106 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

1.0

Feb 23, 2019

Nope

Collection specialist

Recommend

CEO approval

Business Outlook

Pros

The hourly pay is better than most places

Cons

Management acts like they are better than everyone who isn't salary

United Collection Bureau Response

We are disappointed to hear that your experience did not meet your expectations. We will certainly look into your concerns noted here to determine how we may be able to improve upon the experience.

5.0

Feb 5, 2019

GREAT CAREER OPPORTUNITIES

Collections supervisor

Recommend

CEO approval

Business Outlook

Pros

Excellent training. Flexible hours. Competitive pay. Outstanding bonus system. Very proactive management team. Great benefits available.

Cons

The only "con" is it isn't a 4 day work week.

United Collection Bureau Response

Great to hear! We appreciate your willingness to share and hope to continue meeting your expectations!

5.0

Feb 5, 2019

Best Company I have worked for!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great clients, unlimited earning potential! A great opportunity if you are looking to advance with a company that understands the value of it's employees.

Cons

If you come to UCB Inc. to work, come to UCB Inc. to Work! Nothing easy in this life is good and nothing good in this life is easy. If you work hard, you will be rewarded.

United Collection Bureau Response

Great to hear! We appreciate your willingness to share and hope to continue meeting your expectations!

Viewing 58 - 60 of 106 Reviews

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Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Collections Representative | Sales & Call Center Experience

Bilingual Debt Collection Specialist

Correspondence Response Specialist

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Ratings by category

Ratings by demographic groups

Reviews by job title

Nope

GREAT CAREER OPPORTUNITIES

Best Company I have worked for!!!

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