Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (18) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Great people to work with and great potential for growth." ((in 5 reviews)); "Flexible schedule, let you come late and call out" ((in 4 reviews)); "Remote work from home position" ((in 3 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Favoritism to top sales performers but you can make a living." ((in 5 reviews)); "Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 3 reviews)); "Lies across the board from getting annual reviews to approved time off." ((in 2 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(106 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

3.0

Aug 29, 2017

It was a very nice experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Schedule and very nice work enviroment.

Cons

Dirty bathrooms and problems in the clock-in machine.

4.0

Jul 7, 2017

Recruiting & Training Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full time employment, been in business 50+ years, room for advancement both professionally and fianancially.

Cons

Nothing to share regarding cons

United Collection Bureau Response

Great to hear that your experience is a positive one! We appreciate our teams and love to hear things are going well! Please continue to provide feedback to the leadership team so that we may continue to meet your expectations.

2.0

May 27, 2017

Find somewhere better than UCB to work!

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

The only thing I can say I enjoyed was (training).

Cons

Schedule was not up for discussion Hard time of getting in touch with manager when calling out. I ended up getting written up for no call no show despite calling all morning long to let them know I was hospitalized ( had proof and was told I should've called even though I did). Pay was not what HR and I agreed on More gossip than work.

Viewing 70 - 72 of 106 Reviews

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Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Correspondence Response Specialist

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Ratings by category

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Reviews by job title

It was a very nice experience

Recruiting & Training Manager

Find somewhere better than UCB to work!

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