Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Flexible Schedule and it's easy to pass quality." ((in 5 reviews)); "Fair pay And opportunity for commission" ((in 5 reviews)); "The work is not very difficult, the people are extremely helpful" ((in 4 reviews)); "Remote work from home position" ((in 4 reviews)); "Relaxed work environment and relatively flexible work hours." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Favoritism to top sales performers but you can make a living." ((in 6 reviews)); "Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 3 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

3.0

Jan 19, 2021

Stay Away

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Indoor Job, not working outside in the cold

Cons

Dont take time off or you will get interrogated and bullied. Must make 250 dials a day or they write you up, no time to follow up on accounts or verify you get credit for payments

2.0

Oct 8, 2018

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People were nice on a personal level

Cons

Training was sub par, short staffed, company did not know anything about the software platform

United Collection Bureau Response

We are disappointed to hear that your experience did not meet your expectations. We will certainly look into your concerns noted here to determine how we may be able to improve upon the experience.

1.0

Mar 22, 2018

DO NOT WORK FOR THEM!!!!!!!

Collections

Recommend

CEO approval

Business Outlook

Pros

None! The place is a lost resort for a "career".

Cons

The training is horrible.....the trainers are controlling. Completely. They do not make you feel comfortable in the environment. The turnover there is crazy.....I was warned before, but thought I would give it chance. Big mistake. The culture is very intimidating. People glare at you when you walk by, and the employees there are not friendly.. You need a workplace when people don't look at you sideways and talk about you in the bathroom when you are there with them. They really need to retrain these people to be respectful. But HIGH TURNOVER in known there, so there you have it.

Viewing 13 - 15 of 105 Reviews

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Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Correspondence Response Specialist

Correspondence Response Specialist

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United Collection Bureau

United Collection Bureau reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stay Away

Customer service

DO NOT WORK FOR THEM!!!!!!!

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