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      United Collection Bureau

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      United Collection Bureau reviews

      2.5

      32% would recommend to a friend

      (105 total reviews)

      Sanju Sharma

      35% approve of CEO

      20% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      2.8

      Work/Life balance

      2.4

      Senior management

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      2.3

      Culture & values

      United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      105 reviews
      2.0
      Mar 21, 2018

      collections

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Eligible for bonus Earned time off

      Cons

      Nepotism Cliquish Favoritism Inept supervisors ; no training. Rampant unprofessionalsm from the owner on down. Lies across the board from getting annual reviews to approved time off. They will take from your bonus and if you quit cheat you out of Accumulated earned time off

      avatar
      United Collection Bureau Response
      7y
      We are disappointed to hear that your experience did not meet your expectations. We will certainly look into your concerns noted here to determine how we may be able to improve upon the experience
      1.0
      Jan 30, 2016

      Unethical & Poor Management

      Upper management
      Recommend
      CEO approval
      Business Outlook

      Pros

      They lose employees so often that if you resign you are surely to be rehired. So it's a great "stepping stone" if you have a real career and are in between jobs.

      Cons

      The management team consists of people who are mostly close friends with the owner and top level execs. They aren't exactly people who are qualified for the job because of their performance with other companies or educational background. This leads to favoritsm, poor management, low accountability, and no advancement. There is very high attrition, which is why they hire 20 people at a time every 2 weeks. There are no other third party collection agencies around the area so this company is not afraid that their best people will leave them. As a result, they do very little to show appreciation. The owner is quoted to say "I show my appreciation with your pay check." He's also been known to tell the staff during company meetings "if I can't make you care I will force you to work." There are no Spanish or black people in upper management.

      1.0
      Sep 11, 2015

      UCB Inc.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a good company to work for but over the past few years it has changed and started treating employees poorly.

      Cons

      Pay is low and have been on a pay freeze for two years.

      Viewing 16 - 18 of 105 Reviews
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      ReviewsUnited Collection Bureau reviews

      Glassdoor has 118 United Collection Bureau reviews submitted anonymously by United Collection Bureau employees. Read employee reviews and ratings on Glassdoor to decide if United Collection Bureau is right for you.