United Rentals reviews

4.1

84% would recommend to a friend

(420 total reviews)
avatar

Matthew Flannery

92% approve of CEO

78% positive business outlook

Reviews by job title

420 reviews

Reviews about "Culture"

Return to all reviews
3.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is good, great benefits, great people

Cons

but the middle managers on a power trip make the environment toxic, no room for growth, treat employees like kids.

avatar
United Rentals Response
1y
Hi there – Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals as it relates to management. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. Please contact your corporate human resources representative directly, or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.
4.0
Mar 1, 2025

Lifer

Recommend
CEO approval
Business Outlook

Pros

We are a team who can move like one man in several skins. The culture here is "everybody helps everybody." There is little to no "adult supervision" until you ask for it. Our local management has earned our loyalty; that can't be bought.

Cons

The is no path for advancement for drivers. The trucks are governed @ 65MPH, and they're a little underpowered.

5.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee-Centric Culture – United Rentals truly prioritizes its employees. Leadership invests in training, safety, and career development, and there's a strong sense of teamwork across the organization. Job Stability & Growth Opportunities – The company is financially strong and continues to expand. If you put in the effort, there are clear career paths, and internal promotions are encouraged. Strong Safety Culture – Safety isn’t just a corporate buzzword here—it’s ingrained in the culture, and leadership takes it seriously. Employees feel supported in making safe decisions.

Cons

Work-Life Balance Can Be Challenging – It’s a fast-paced industry, and depending on your role, the workload can be intense. High expectations and customer demands sometimes require long hours, especially in leadership roles. Growing Pains in Some Areas – The company is always evolving, which is great, but sometimes new processes or systems can be rolled out without enough field input, causing operational hiccups. Heavy Emphasis on Metrics – While accountability is key, the company is very data-driven, and at times, the pressure to hit specific numbers can take focus away from long-term relationship-building.

Viewing 58 - 60 of 420 Reviews

Glassdoor has 2,561 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.