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      United Rentals

      Engaged Employer

      United Rentals reviews

      4.1

      85% would recommend to a friend

      (2,445 total reviews)
      avatar

      Matthew Flannery

      93% approve of CEO

      79% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Senior management

      United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jun 7, 2025

      Experience

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great Lots of opportunities to move up into higher positions Commission pay

      Cons

      Salary is widely non-negotiable Blanket corporate decisions occur without fully understanding local markets

      2.0
      Jun 4, 2025

      Broken systems, Unrealistic metrics, and Zero flexibility

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid pay, decent benefits, great coworkers, and occasional free meals.

      Cons

      Despite promises of hybrid work, you’re required to be onsite 5 days a week for 90+ days. And even then, remote days aren’t guaranteed. The CRM is often outdated, making it hard to reach customers, especially when many no longer need rentals. Metrics are unrealistic and unfairly compared across vastly different markets. Micromanagement and lack of genuine support drive constant turnover.

      avatar
      United Rentals Response
      11mo
      Hi there – Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. If you are willing, we encourage you to call the Company’s Anonymous Employee Alertline at 1-877-HELP-URI. Thank you.
      Viewing 187 - 189 of 2,445 Reviews
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      ReviewsUnited Rentals reviews

      Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.