United Rentals reviews

4.1

85% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved working at URI because of the company benefits, values and mission. I knew that Mike and Matt would take this company to the top, which they did. My skills were honed at this company. I had a great manager who taught me so much. Working at URI were the happiest and proudest days of my life.

Cons

Not much room for advancement for women at our location. I honestly thought URI genuinely cared about long time employees but I believe the old adage "out of sight, out of mind" applies now that the company has grown so large.

2.0
Nov 22, 2010
Recommend
CEO approval
Business Outlook

Pros

The salary structure is competetive. The medical, dental and vision benefits are very good. The large number of locations provides opportunities for advancement and also the ability to relocate. There are areas where the company has benefitted from good personnel and strong leadership, it is in these locations where it is possible a enjoyable and successful career with a single company.

Cons

In some districts advancement depends on favoritism and kowtowing over ability and experience. This company is losing a lot of talented employees to their competition because of poor management. Policies are selectivly enforced. Safety is preached but often overlooked when it conflicts with profitability or expediance.

1.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are an out-going person and like working with equipment and the people who use them, you will gain alot of contacts working here. If you are blessed with a managment team that gives you direction and allows you to get involved with every aspect of operations, as I have, you will gain knowledge and skills that will carry you through more possibilties that you can imagine. The best part is if you are a mediocre worker, and are employed there just for a paycheck, you only have to show up on time and do the minimum to keep you job... until you die or get let go for reasons that have nothing to do with you. Oh, and if you are let go, down expect ANY NOTICE.

Cons

You will learn how to get around micro-management so that you can actually help the customer and do the job that keeps the doors open. You will have to justify every minute you are on the clock which will slow down your productivity. You will be asked to get something done immediatley and then be bogged down in red tape. You will have to work with people who create an un-safe work environment, until, after months, they are fired. You will have to deal with your daily priorities being changed every fifteen minutes. You will have to deal with management's daily attitude swings. You not be able to trust anyone..expecially human resources to side with you in any conflict. If you start at a bottom position, you will have to be taught "on the Job" and take the consequences for inefficiency or bad desicions. You will only be praised during store meetings. You will have to eat alot of corporate propaganda, or what I call BS. No matter what anyone says, you will only be making a wage, pay for your own retirement, (if you are lucky), and health insurance. No other incentives will actually come through for you. The best part you can look forward to is deteriorating health due to MAJOR daily stress. So, when the day comes you have worked four hours and you feel it was like ten hours....it's time to move on.

Viewing 19 - 21 of 2,443 Reviews

Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.