United Rentals reviews

After United bought RSC customer service was thrown out the window and all of us territory managers were sent out to essentially sell lies. It was way more fun to compete against United rentals and dominate them rather than to work for such a selfish company. They have absolutely no respect for their customers business nor for the employees working hard to build customer relationships. RSC was growing rapidly ( due to a strong customer service culture), United realized they were a threat and added them to the list of companies they have taken down. The sliding pay scale is a joke and only a way to pay employees less. And just sets up the poorly trained ISR's to make customers mad by providing no consistency in pricing. United's equipment is junk and is just asking for a law suite when it hurts somebody for not being properly maintained. If fighting with your management on a daily basis to do what is RIGHT for your customer - fill out an application today!

Still working thru merging best practices from thr RSC buyout. Sometimes too much too fast, but any growing company will have those same constraints.