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      United Rentals

      Engaged Employer

      United Rentals reviews

      4.1

      85% would recommend to a friend

      (2,445 total reviews)
      avatar

      Matthew Flannery

      93% approve of CEO

      79% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Senior management

      United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Dec 8, 2011

      It's who you know, not what you know.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay and benefits Large fleet Nation account client base made up a significant portion of revenue

      Cons

      Most mid-level management (District Manager and above) were self-promoting and only cared about their own success and ability to be promoted. A lot of decisions were made, and a lot of great people lost due to short term thinking and decisions because they were scared for their own jobs. District and Regional management were often deceitful and misled branch employees. Bonus that were earned were cut. Some benefits were taken away, and pay has been frozen or very minimal pay increases. Meanwhile, the company has seen record results.

      2.0
      Sep 26, 2011

      Glad to be gone from United Rentals!

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay used to be good but mgmt. changed that - Had really good benefits in the past - Had a company vehicle (really scratching for pros!) - Good co-workers

      Cons

      - Incompetent, foul-mouthed managers that work on the bullying method. There were some really good managers but they were forced out. If you were fired by a competitor you were always welcome as a manager at UR. - Non-stop worthless meetings at all hours. Mid-day meetings that killed sales planning. - 1980's IT Dept. still using DOS based IBM AS400 system. In 2009 they added a terrible sales reporting program that added two hours to every day and was just a baby-sitting program. - Long range planning consisted of today's stock price! - Flip-flopped constantly (rate-leader, rate-matcher, contractor supply division)

      1.0
      Feb 22, 2010

      Work 50 to 60 hours a week for a less then the industry average paycheck.

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, a lot of freedom, set your own schedule. Good sales meetings, one of the largest in the industry, a lot of good people to work with.

      Cons

      Upper Management is not in touch with the field, United is very slow to adapt to market trends. United’s rates are too high they are trying to rent gear and get the same rates they were getting 2 years ago when construction was still rolling. Sales reps are only as good as last month’s numbers. It’s very hard to get answers on important issues. It often feels like you are own a drifting ship. If you have a bad branch manager you will get almost no support. Expect to work 50 to 60 hours per week for a less then the industry average pay check. There commission plan is still largely based on a booming economy and not today’s economy. There rental fleet is aging and is starting to break down a lot. They have gone to the big brother system with there outside sales reps and delivery drivers. They track there sales reps every move via the laptops in there sales trucks.

      Viewing 2302 - 2304 of 2,445 Reviews
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      Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.