United Rentals reviews

4.1

85% would recommend to a friend

(2,444 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Feb 20, 2014

Current Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family culture, URI beleives we should take care of each other and it is a great place to work. I have worked for the company for 9 years and highly recommend it. Our Manager's and Executives care about your well being and I am proud to work for such an amazing company.

Cons

For those of you reading the negatives don't beleive everything you read! Is URI perfect, no but you tell me what company is?

5.0
Feb 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You can make an impact. The company continues to grow and has a solid strategic vision. When critics thought UR could not withstand the economic downturn of several years ago, the management team had a strategy that lead us through some rough times that lined us up to pull off the most successful and largest merger in the industry. Company is very military friendly and recognizes its service veterans.

Cons

You need to know how to balance work and family.

1.0
Feb 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Less than rewarding career. I am an RSC Legacy employee and I feel that the "merger" ruined a great company. I would have recommended employment with RSC to anyone, I would not wish UR on anyone. Micro managed down to the point of electronically tracking the metrics of the trucks (idle, time between stops, how long it takes to make a delivery etc etc. Yes that is the pros. They do give the veterans a little something every year for Veterans Day which I feel is very awesome from a company.

Cons

Always told what you've done wrong and how. Rarely ever do you hear "good job" or any other praise. Always contradicting wants from management. Today it's all about talking with customers and selling our business to them, tomorrow it's what the hell took you so long yesterday? It's safety safety safety, until it becomes inconvenient. Truck dispatcher doesn't know logistics, no communication anywhere, equipment left, forgotten on job sites for weeks or months. Yes I have seen months. I do not expect us to be afloat this time next year, or I wouldn't be on here searching careers... The delivery fleet leased from Ryder is basic bare bones, no comfort features or visually appealing options. But look inside any company vehicle from outside sales up and they're lined with options, features, navigation, nice wheels, etc. (Yes it does matter, look at the competition and see their pretty trucks and trailers passing by while your trashy trucks sit on the yard.) I am not the only to notice that the company has gone to "pot" after the "merger". I've been told by long time United employees that it was a much better place to work before the take over. All in all it's a melting pot of drama, high turnover, lack luster performance, and junk equipment. There is a lot of new pieces coming in, but the bigger stores that house DM's and higher steal them away, sending you their junk in return.

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Glassdoor has 2,548 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.