United Rentals reviews

4.1

85% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jan 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits, decent pay. If you are in the rental industry UR is probably the best looking horse in the glue factory.

Cons

Almost all decision making has been stripped from branch managers and sent up the ladder. Rate approvals for BM's are narrowed down to a very narrow range. Paperwork/paperwork/paperwork. If you aspire to be a BM, be sure you like to do clerical work first, otherwise stay in sales. What have you done for me lately atmosphere.

2.0
Dec 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Medical coverage is good, Sick time is average. Paycheck hasn't bounced, yet.

Cons

Dental and Vision plans are a joke, I was told by benefits that I live "Out of Network" and such have no coverage, but they enjoy charging me for it anyhow. If you are a driver, there is no chance for advancement without taking a PAY CUT to go into inside sales. Branch management is largely incompetent and richly awarded for it. Was told by Branch management as well as my former Dispatcher that there were not going to be raises again this year due to budget cuts, but they may be available in June or July of 2011. I just received a letter from Corporate that Merritt Raises HAD been re-instated already. If you like being told to violate HOS, Lied to about raises, and poor maintenance practices, go ahead and apply.

2.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Most Employees were very good to deal with Great benefits Close to home

Cons

Very difficult to move up in the company Would be required to work long hours in a day, or be "on call" and if you got called out in the middle of the night for say 4 hours, instead of paying you overtime they would require you to come in 4 hours late 2 days after you were called out. There was nothing to make you want to be there, they removed all employee perks. Very poor Management. Pay was minimal for the work done. (i've worked at places with less pay and were a100 times more enjoyable)

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Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.