United Way reviews

3.3

46% would recommend to a friend

(1,849 total reviews)
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Angela F. Williams

75% approve of CEO

39% positive business outlook

United Way has an employee rating of 3.3 out of 5 stars, based on 1,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Trust-based philanthropy model Community Impact Center model Access to potentially meaningful work

Cons

Highly defensive & sensitive leadership that struggles to navigate criticism from staff Seems more likely to trust feedback from the community than their own employees Punitive/coercive to lower-level staff who disagree with leadership Leadership still follows outdated views on work-life balance despite trying to create policies to increase balance (asking employees to do work outside of their job description, not backfilling positions in a timely manner, expecting staff to manage leadership who do not have the skills to perform their own work)

2.0
Mar 24, 2025

Strange Place

Recommend
CEO approval
Business Outlook

Pros

Flexible Hybrid Schedule People are Friendly/Hardworking Very Diverse and accurately represents the unique demographic of NYC

Cons

The turnover rate is ABYSMAL and Leadership refuses to address why this is. People are either there for a year or they've been there 15+ years. Disorganized, partially because of the high turnover rate and how long it takes people to be on-boarded/trained to begin with, only for them to leave once it hits them the juice isn't worth the squeeze. There is extreme favoritism from the ELT with regards to which departments they favor and pour their time and energy into. It means some departments thrive, while others flounder due to a lack of support. There was a very cliquish structure amongst Senior Leadership and everyone else. The attitude is noticeable and it creates a feeling of have/have-nots, which is a strange culture to be procuring at a Charity.

Viewing 118 - 120 of 1,849 Reviews

Glassdoor has 2,216 United Way reviews submitted anonymously by United Way employees. Read employee reviews and ratings on Glassdoor to decide if United Way is right for you.