Is United Way a good company to work for?

United Way has an overall rating of 3.3 out of 5, based on over 2,216 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 46% of employees would recommend working at United Way to a friend and 39% have a positive outlook for the business. The best reviews about United Way have been left by employees working as Volunteer , Intern and Campaign Associate .

Does United Way pay their employees well?

According to anonymously submitted Glassdoor reviews, United Way employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at United Way. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Way?

46% of United Way employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Way 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at United Way?

Director (57) , Manager (51) , Intern (41) , Administrative Assistant (40) , Project Manager (22) , Program Coordinator (20) , Program Manager (20) , Coordinator (19) , Marketing (17) , Volunteer (16) , Case Manager (14) , Loaned Executive (13) , Vice President (13) , Campaign Associate (12) , Campaign Manager (12)

What are the pros of working at United Way according to real employee reviews?

"The people are great and the work that is done there has helped many children and their families out of poverty" ((in 188 reviews)); "good benefits and lots of potential for good work" ((in 102 reviews)); "Great culture and an interesting place to work." ((in 71 reviews)); "Worked with great coworkers and made a difference in the community" ((in 55 reviews)); "Staff is friendly and can network very easily within the non" ((in 55 reviews))

What are the cons of working at United Way according to real employee reviews?

"Poor management and a hapless CEO who is leaving after inflicting deep organizational damage." ((in 59 reviews)); "Very demanding and low salaries." ((in 55 reviews)); "My manager was kind and empathetic, upper management really seemed detached and immovable." ((in 17 reviews)); "Long hours and sometimes lots of workload" ((in 16 reviews)); "However, opportunities for further employment with them were not offered, and my attempts to reach out to my former managers have been received unenthusiastically." ((in 15 reviews))

What are employees saying about United Way layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Way layoffs and their outlook for job security at United Way in 2026.

What are the top reviewed United Way locations?

Alexandria , Atlanta , New York , San Francisco , Minneapolis , Indianapolis , Detroit , Seattle , Boston , Cincinnati , Los Angeles , Dallas , Cleveland , Chicago , Orlando , San Diego , Baltimore , Washington , Austin , Phoenix , Houston , Birmingham , Madison , Denton , Norfolk , Toledo , Pittsburgh , Saint Louis , Denver , Rocky Hill

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United Way

United Way reviews

3.3

46% would recommend to a friend

(1,849 total reviews)

Angela F. Williams

75% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

United Way has an employee rating of 3.3 out of 5 stars, based on 1,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 20, 2014

Great environment but not great pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team environment is pretty good. All people are really nice to each other. Also, lots of staff retreat activities

Cons

Lots of meetings.... Seriously, lots of .... And the pay is not that good

5.0

Jul 18, 2014

14 amazing years

Vice president

Recommend

CEO approval

Business Outlook

Pros

United Way is the most business-like nonprofit and leads the sector thanks to an unparalleled local network. It's also a great place to work because you have family all around the world.

Cons

It's a big organization with more than 2000 highly autonomous affiliates around the world. Save for less than 1 cent on every dollar, all money is raised and spent locally. That makes it difficult to standardize programs and services. Also neighboring organizations are notorious for fighting about who gets the money.

2.0

Jul 17, 2014

Underappreciated in Cleveland

Information and referral specialist

Recommend

CEO approval

Business Outlook

Pros

Rewarding work and friendly co-workers. The database is expansive and there is a lot of information available to you.

Cons

Poor pay for the amount of work expected of you and the high stress nature of the work. Higher ups get paid a lot of money while the people doing the work on the front lines can barely survive. The benefits are terrible too, but it is a non profit agency so it's not really surprising.

Viewing 1693 - 1695 of 1,849 Reviews

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Jobs at United Way

Front Desk Receptionist and Coordinator

Front Desk and Meeting Coordinator

Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid

Call Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid

Senior Manager, Volunteer and Community Engagement