United Way reviews

3.3

46% would recommend to a friend

(1,850 total reviews)
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Angela F. Williams

75% approve of CEO

39% positive business outlook

United Way has an employee rating of 3.3 out of 5 stars, based on 1,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

As far as non-profits go, UWBA has the name recognition and more resources than most. You'll most likely have multiple roles and countless responsibilities, which guarantees you'll be learning and growing all the time.

Cons

Turnover can be pretty high on the program side. And I worked there during a time of multiple layoffs, which meant you took on increasingly more work, without being compensated for it. Overall, it's pretty challenging living in the ultra-expensive Bay Area on the salary you'll receive, but it's still better than most non-profit salaries in the region. Out of necessity, UWBA leadership also seemed to change the organization's goals and strategy to fit whatever funder at the moment could provide a large grant. That could be rather disheartening and exhausting.

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United Way Response
8y
Thanks for writing this thoughtful review! We appreciate your feedback. With the unemployment rate in the San Francisco Bay Area hovering between 2.5% and 3%, we're proud that employees stay with us for 8 years--on average (2017). That's a testimony to how committed our staff is to cutting poverty in the Bay Area, how hard we try to keep our salaries at the fiftieth percentile of like organizations, how attractive our benefits package is, and how much we focus on things like our culture and work/life balance. You're right that funders have a predilection for new projects, though. For that reason, we are especially grateful for unrestricted general support--money that we can direct to wherever the need is greatest. We have and continue to be successful in sustaining our anchor programs. SparkPoint started in 2009; it now has 15 locations around the Bay Area. MatchBridge started in 2012; it has served 20,000 youth since that first year. Earn It, Keep It Save It, Emergency Food and Shelter, and our 24 hour telephone lifeline to basic needs services, 211, are all even older. Each has served and continues to serve thousands.
1.0
Mar 29, 2018

Poor strategic leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great colleagues and new office space. Long-running brand.

Cons

More than a year's worth of reorganizations and staff turnover have left UWGT with nearly non-existent institutional knowledge and few robust systems to support strategic impact in the greater Triangle community. The new CEO is ill-reputed by many in the community that have worked with him, ill-prepared to lead this complex organization, and ill-tempered when encouraged to consider facts contrary to his opinions or decisions. Board leadership is disengaged. Strong vision for the community simply isn't there and, were it there, organizational capacity to execute on the vision and facilitate sophisticated solutions to nuanced community issues is limited.

4.0
Mar 26, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mission, good pay and benefits for non-profit, moving toward a Lean Six Sigma environment so working on improving processes

Cons

Leadership can be really out of touch and don't always listen to the people on the ground; good deal of tension between departments

Viewing 193 - 195 of 1,850 Reviews

Glassdoor has 2,217 United Way reviews submitted anonymously by United Way employees. Read employee reviews and ratings on Glassdoor to decide if United Way is right for you.