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Universal Health Services, Inc.

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Universal Health Services, Inc. reviews

3.1

49% would recommend to a friend

(1,264 total reviews)

Marc Miller

69% approve of CEO

48% positive business outlook

Universal Health Services, Inc. has an employee rating of 3.1 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Health Services, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Mar 5, 2014

Focus on profit margins over quality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. The number of health care professionals (vs finance professionals) at the corporate office is growing, which is an attempt to redirect the focus of the company on the importance of population health management rather than solely hospital operations management.

Cons

The company is short-sighted on profits and willing to compromise care to achieve the needs of Wall Street. Corporate management has deferred to the expertise of physicians practicing within the hospitals, rather than an interdisciplinary approach to patient care, which is leading to significant profit wasting, conflict with the supporting staff and low employee morale. Values are merely listed on the employee brochure, but are not woven into the culture or expectations of employees. The HR focus is disproportionately in favor of recruitment rather than retention and employee development. Turnover amongst the C-suite executives at the hospitals as well as at the corporate office create much disruption to the success of the company.

2.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Fairly decent benefits and a consistent paycheck--that's about it.

Cons

Toxic work environment, poor management, little regard for employees. Constantly under review by state and federal regulatory agencies. Despite 10 different CEOs over a period of just four years at the Kansas City facility, UHS get can't seem to get it right. CMS has placed them on a ninety day decertification track more than once.

1.0
Feb 24, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good benefits and there's always shift openings. You can pick up overtime very easily.. -I hate having to write this because I loved the work. I really felt as if there was an opportunity to help our patients.

Cons

-The reason there are so many shift openings is because every morning supervisors go through the schedule and cut staff. It would be understandable if there was an abundance of staff, but there's not. Supervisors would pull staff from a 1:1 patient to go to another area because staffing was low. -Patient care is far from top priority. -Management is awful. The majority of them are completely unsupportive, unprofessional, and show favoritism to a handful of staff members. They turn a blind eye to some seriously repugnant behavior. -Patient safety falls by the wayside. There were several instances in the time that I worked there that a patient was hurt or injured and proper care wasn't given. -Some staff shows absolutely no respect to patients or their belongings. If a patient comes in with something a staff member likes, it's a free for all and management really cant be bothered to address it. Absolutely disgusting. There's so much more to be said, but I'm going to leave it at this: this 'hospital' is a very dangerous place. If you value integrity and your licenses, this is not the place for you.

Viewing 1222 - 1224 of 1,264 Reviews

Glassdoor has 1,331 Universal Health Services, Inc. reviews submitted anonymously by Universal Health Services, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Universal Health Services, Inc. is right for you.