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Universal Insurance Holdings

Engaged Employer

Universal Insurance Holdings reviews

3.7

72% would recommend to a friend

(90 total reviews)

Stephen Donaghy

71% approve of CEO

69% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Senior management

Universal Insurance Holdings has an employee rating of 3.7 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Insurance Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

90 reviews
5.0
Oct 29, 2018

I will hang in there for a while

Claims adjuster
Recommend
CEO approval
Business Outlook

Pros

I've been with Universal for 7 months now and have held a few prior executive positions having been a casualty of a lay-off due to the company being acquired. I am impressed with Universal because they're contantly looking at ways to improve, grow, upward momentum and provide excellent customer service. I'm happy to announce I was the first grand prize winner of a $500.00 customer service award and this was expecially good to be apart of because it just shows you if you work hard, provide good customer service you are rewarded. Good people, and there is exposure to other departments and areas of the company if you want it. Leadership is strong and there is always a strong intent to grow leaders internally.

Cons

I cannot park where I work because there's no space. This is frustrating for me and I'm looking forward to when this changes.

5.0
Oct 23, 2018

Great Company, the Best place to work!!!

Insurance sales agent
Recommend
CEO approval
Business Outlook

Pros

This is a great company, everybody is very professional, the environment is perfect to learn and grown, employees are focused and dedicated.

Cons

None- I don't have anything bad to say

1.0
Oct 17, 2018

Anonymous

"litigation department "
Recommend
CEO approval
Business Outlook

Pros

Majority of the co-workers were friendly. (to me; not to all) Overtime steadily available.

Cons

No organization, no work/life balance what so ever, "mandatory work weekends", too many "meetings" talking about what needs to be done and not enough time to actually get things done, huge lack of professionalism, everyone socializes instead of working (very distracting)-the only time you can get anything done is on the weekends-so you better plan to work every weekend, parking SUCKS...

avatar
Universal Insurance Holdings Response
7y
Thank you for offering this feedback to us. Universal is a collaborative, high-quality work environment with many opportunities for advancement both inside and outside of the litigation department. Universal’s growing litigation department strives for operational excellence and continuous improvement. At Universal, we listen to your ideas and work to maximize your potential through personal, hands-on development. We believe in our employees and understand that this atmosphere may not be suitable for all, however, we wish you the best. We would like to learn more about your comments regarding training and organization. These items are important to us and this is not the type of feedback we frequently hear. Please feel free to email us at hr@universalproperty.com to discuss further.
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ReviewsUniversal Insurance Holdings reviews

Glassdoor has 94 Universal Insurance Holdings reviews submitted anonymously by Universal Insurance Holdings employees. Read employee reviews and ratings on Glassdoor to decide if Universal Insurance Holdings is right for you.