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Universal Insurance Holdings

Engaged Employer

Universal Insurance Holdings reviews

3.7

72% would recommend to a friend

(90 total reviews)

Stephen Donaghy

71% approve of CEO

69% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Senior management

Universal Insurance Holdings has an employee rating of 3.7 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Insurance Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

90 reviews
2.0
Apr 3, 2019

Improvements needed

Claims examiner
Recommend
CEO approval
Business Outlook

Pros

Company matches 100% in retirement plan.

Cons

There are no Vacation packages . Employees don’t start with any PTO and you on accrue 3.69 hours per pay period. The major insurance companies(Allstate, State Farm, PWC ) start employees off with 20 days of PT0. There is no business casual Fridays.

avatar
Universal Insurance Holdings Response
5y
Thank you for offering this feedback to us. Universal is a growing company on all levels and strives for operational excellence and continuous improvement. At Universal, we listen to your ideas . Since your review, we have implemented a business casual dress day allowing our employees to wear polos with our company logo . Thank you again for feedback.
5.0
Dec 5, 2018

Join us as an Enterprise Call Center Navigator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Appreciation - employees are appreciated by management and are rewarded in numerous ways; including events and holidays. Opportunity - there are avenues for growth to include licensing, increasing responsibility and career movement. The Company is growing and UPCIC is willing to train; offering a fostering learning environment for your personal growth, as well. Knowledge - If you love to learn, a position in the Enterprise Call Center is for you. I truly see my role as a navigator - to help insureds and others in their journey through complex insurance terminology; leading them through what initially can seem quite daunting - from filing a claim to making sure credits are applied to a new policy. If you love to guide others and share your knowledge this your new role.

Cons

There are few true 'cons' at UPCIC. However, you must be punctual and have exemplary attendance. If you desire a role where you can show up late or need more than ordinary flexibility, the Enterprise Call Center Navigator is not the position for you.

1.0
May 26, 2018

Worst company to work for

Claims representative
Recommend
CEO approval
Business Outlook

Pros

Benefits, that’s about it really.

Cons

Too many to name. I worked there almost 3 years and someone is always tying to step over someone for their job. Management in underwriting is by far the worst I’ve ever had to deal with just nasty all around. They could care less what effort you put in during times of need when they want you out they take you out because the person you pissed off knows a manager.

Viewing 13 - 15 of 90 Reviews
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ReviewsUniversal Insurance Holdings reviews

Glassdoor has 94 Universal Insurance Holdings reviews submitted anonymously by Universal Insurance Holdings employees. Read employee reviews and ratings on Glassdoor to decide if Universal Insurance Holdings is right for you.