Is Universal Studios a good company to work for as a Lead Ride Operator?

Lead Ride Operator professionals working at Universal Studios have rated their employer with 3.8 out of 5 stars in 91 Glassdoor reviews. This is an average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Lead Ride Operator Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Lead Ride Operator interview questions at Universal Studios .

Does Universal Studios pay Lead Ride Operator employees well?

Lead Ride Operator professionals rate their compensation and benefits at Universal Studios with 4.2 out of 5 stars based on 91 anonymously submitted employee reviews. This is 12.7% better than the company average rating for salary and benefits. Find out more about Lead Ride Operator salaries at Universal Studios.

How happy are Lead Ride Operator professionals working at Universal Studios?

75% of Lead Ride Operator employees at Universal Studios would recommend their employer to a friend. This rating has increased by 88% in the past 12 months. Lead Ride Operator professionals have also rated Universal Studios with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (89) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 190 reviews)); "The people are great and it's very happy to work in a theme park." ((in 116 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 64 reviews)); "Free tickets for friends and family" ((in 57 reviews)); "Fun work environment and co workers" ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 117 reviews)); "Hours were long and sometimes unpredictable." ((in 96 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 43 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

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Universal Studios

Part of NBCUniversal

Universal Studios Lead Ride Operator reviews

3.8

75% would recommend to a friend

(91 total reviews)

Thomas L. Williams

92% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Career opportunities

3.9

Culture & values

3.6

Senior management

3.4

Work/Life balance

Lead Ride Operator employees have rated Universal Studios with 3.8 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Lead Ride Operator professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Lead Ride Operator professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

3.0

Aug 28, 2019

Good Job If You Build Seniority

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Good benefits for the park, great hours during peak season

Cons

If you're just starting off, during non peak you hardly work and it can take awhile to build seniority

3.0

May 14, 2019

Its Okay

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Lots of Growth Fun experience Great Coworkers

Cons

Drama like Highschool Management can Micromanage depending on the manager

3.0

Feb 5, 2019

Easy job to get

Ride operator

Recommend

CEO approval

Business Outlook

Pros

It can be a lot of fun working in a theme park. You also can use your employee ID to get discounts all over the park and City Walk. You're also able to go into the park for free whenever and get tickets every now and then for family and friends.

Cons

You're working with so many other young people so there's bound to be drama. My entire time working there everyone was involved in drama and sometimes even management would contribute to it. Management clearly has favorites and they expect way too much of you for so little pay. The team lead are also all young and can be extremely unprofessional. Also, guests can be extremely rude and you'll be dealing with all sorts of scenarios.

Viewing 67 - 69 of 91 Reviews

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Jobs at Universal Studios

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Universal Studios Lead Ride Operator reviews

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Good Job If You Build Seniority

Its Okay

Easy job to get

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