Worst parts of megacorps and entertainment combined.
Pros
The job itself is fun most of the time, though it'll wear on your body over time. The people you work with are wonderful, the environment is exciting and always energized.
Cons
Policies are unacceptably inconsistent for a company of this stature, usually applied inequality as a form of favoritism ala Hollywood. Work is inconsistent, the scheduling is never done as outlined. I was told I couldn't take the job if I had another because they needed me available to pick up shifts last minute because there was so much work. USH seemed like it would have more opportunities, so I turned down another part time job, and proceeded to not get a single shift for 2 months after my hire date, and 0-2 shifts per week after that. I also had to clear away a 9pm Wednesday meeting per their requirements, only to find out after starting that no shifts went past 8. If you want other roles, you have to audition for each one like everyone else—unless they like you, then you don't. On the flip side, you also might get scheduled for an audition and get jerked around for half a day before they explain that they had decided who they want to audition before hand. Schedules are set Friday starting that same weekend, so it's not uncommon for people to go from having 1 shift per month to 5 shifts in a week with only a day's notice and have to figure out how to make it work. And now, even if you manage to get those shifts covered without any work going undone, you're going to be fired after the fourth day. That's why Universal is currently having a mass exodus of performers. Management explicitly stated these policies were enacted to force people to leave the company. They also pay worse than every other theme park in SoCal. You'll make a couple dollars over minimum wage with no benefits, and that pay will rise slower than inflation. Only a handful of performers get health insurance, and the work is literally back breaking. Several performers per year end up in surgery.
