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      Universal Studios

      Part of NBCUniversal

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      Universal Studios reviews

      3.8

      72% would recommend to a friend

      (2,039 total reviews)
      avatar

      Thomas L. Williams

      71% approve of CEO

      58% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.4

      Senior management

      Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 21, 2015

      Ticketing Team Member

      Ticketing team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free lunch - Free transport into the park from a train station - Interactive and interesting as you get to interact with guests from many different countries - Conducive work environment with pleasant colleagues and bosses - Youthful work environment as most of the employees are students

      Cons

      - Pay system is fixed, and across the board a minimal rate - Not much chance for growth in this particular position - A great part time job for students to earn a little pocket money, but not a career step.

      4.0
      May 28, 2015

      Steady going

      Attractions attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great if you live within 5-10 miles Get to get in for free all the time and on the rides Benefits are a wide range Gets usable tickets every 3 months

      Cons

      Point system for attendance If moving up it does take plenty of time depending on area and management

      4.0
      Mar 18, 2015

      Great holiday job for students!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working hours. Able to meet like-minded colleagues as employees are generally of the same age group. Fun working environment and interaction with tourists from all walks of life.

      Cons

      Like all other customer service jobs, there is a high tendency from being scolded by guests. Not suitable for people who hates crowds and outdoors.

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      Glassdoor has 2,265 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.