Is Universal Studios a good company to work for as a Rides Operation?

Rides Operation professionals working at Universal Studios have rated their employer with 3.9 out of 5 stars in 102 Glassdoor reviews. This is a higher than average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Rides Operation Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Rides Operation interview questions at Universal Studios .

Does Universal Studios pay Rides Operation employees well?

Rides Operation professionals rate their compensation and benefits at Universal Studios with 4.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Rides Operation salaries at Universal Studios.

How happy are Rides Operation professionals working at Universal Studios?

80% of Rides Operation employees at Universal Studios would recommend their employer to a friend. This rating has increased by 102% in the past 12 months. Rides Operation professionals have also rated Universal Studios with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (89) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (22) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 194 reviews)); "The people are great and it's very happy to work in a theme park." ((in 121 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 69 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "free entry to parks and lots of discounts" ((in 30 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 97 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

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Universal Studios

Part of NBCUniversal

Universal Studios Rides Operation reviews

3.9

80% would recommend to a friend

(102 total reviews)

Thomas L. Williams

92% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

3.9

Career opportunities

3.8

Culture & values

3.5

Senior management

3.4

Work/Life balance

Rides Operation employees have rated Universal Studios with 3.9 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Rides Operation professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Rides Operation professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

102 reviews

4.0

Jul 14, 2026

Fun perks, but challenging to get shifts

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Fun, perks like free entry and discounts

Cons

Hard to get hours and shifts

4.0

May 29, 2026

Good pay and fast-paced environment, but favoritism issues

Rides operation

Recommend

CEO approval

Business Outlook

Pros

good pay some good people fast paced

Cons

some people may be manager favourite and may use their power in a conflict

5.0

Apr 11, 2026

Great company, but seasonal hours can frustrate

Ride operator

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for especially when you get older and need a good job

Cons

Seasonal employment hours can be really frustrating.

Viewing 1 - 3 of 102 Reviews

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Ride Operator - Lower Lot Attractions

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Manager Rides-Technical Services (3rd Shift)

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Universal Studios Rides Operation reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun perks, but challenging to get shifts

Good pay and fast-paced environment, but favoritism issues

Great company, but seasonal hours can frustrate

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