Is Universal Studios a good company to work for as a Rides Operation?

Rides Operation professionals working at Universal Studios have rated their employer with 3.9 out of 5 stars in 102 Glassdoor reviews. This is a higher than average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Rides Operation Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Rides Operation interview questions at Universal Studios .

Does Universal Studios pay Rides Operation employees well?

Rides Operation professionals rate their compensation and benefits at Universal Studios with 4.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Rides Operation salaries at Universal Studios.

How happy are Rides Operation professionals working at Universal Studios?

80% of Rides Operation employees at Universal Studios would recommend their employer to a friend. This rating has increased by 102% in the past 12 months. Rides Operation professionals have also rated Universal Studios with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (89) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (22) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 118 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 74 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "Fun work environment and co workers" ((in 29 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "soul draining and low pay" ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 47 reviews))

Skip to content Skip to footer

Notifications

Universal Studios

Part of NBCUniversal

Universal Studios Rides Operation reviews

3.9

80% would recommend to a friend

(102 total reviews)

Thomas L. Williams

92% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

3.9

Career opportunities

3.8

Culture & values

3.5

Senior management

3.4

Work/Life balance

Rides Operation employees have rated Universal Studios with 3.9 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Rides Operation professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Rides Operation professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

5.0

Jan 30, 2026

Amazing

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Great staff, amazing benefits, amazing programs

Cons

I would maybe say scheduling but that really depends on your availability- labor support team is great

4.0

Jan 10, 2026

One of my favorite jobs

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Free Universal Studios access, discounts at CityWalk and in park, make lifelong friends

Cons

Uniform shoes and all day walking gave me bunions in my 20s, management is something to be desired, hours are scarce and fought over

3.0

Aug 14, 2025

Great way to move up

Ride operator

Recommend

CEO approval

Business Outlook

Pros

hours not guaranteed, especially during non-peak seasons

Cons

if you take it seriously there are ways to move higher up in position or cross over different departments

Viewing 4 - 6 of 102 Reviews

Top companies for "Compensation and Benefits" near you

Walt Disney Company

3.7★Compensation & Benefits

XYZ (Turkey)

3.5★Compensation & Benefits

DreamWorks Animation

3.9★Compensation & Benefits

National Geographic Society

3.7★Compensation & Benefits

Jobs at Universal Studios

Ride Operator - Upper Lot Attractions

Ride Operator - Lower Lot Attractions

Sound Video Technician Controls

Assistant Manager Entertainment Streets

Supervisor Entertainment

Universal Studios reviews FAQs

Universal Studios reviews Universal Studios Rides Operation reviews

Universal Studios

Universal Studios Rides Operation reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing

One of my favorite jobs

Great way to move up

Top companies for "Compensation and Benefits" near you

Jobs at Universal Studios

Universal Studios reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Universal Studios reviews FAQs

Jobs at Universal Studios