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Universal Technical Institute

Engaged Employer

Universal Technical Institute reviews

3.1

54% would recommend to a friend

(430 total reviews)
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Jerome Grant

44% approve of CEO

58% positive business outlook

Universal Technical Institute has an employee rating of 3.1 out of 5 stars, based on 430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Technical Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

430 reviews
2.0
Jun 19, 2023

Huge Disconnect Between Corporate and the Campuses

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people that I worked with were great. There are a few divas in the corporation though. I found that most with that attitude were in the admissions department.

Cons

It really seems like there's a giant disconnect between the home office and the campuses. It's like they have no idea how the campuses operate or what the atmosphere is like at all. It's not a big surprise since the upper level management rarely visit any of the campuses. The company tends to overwork their employees too and ask them to do the job of two people sometimes or take on the responsibilities of another position without compensating for pay in any fashion. They talk about how they have to tighten their belts and how the "family" has to pull together to grow, but in the meantime they acquire other organizations and hire more VPs while the grunts of the company have to suck it up and take the hits. It's sad because the company used to value it's employees and students a lot more in the past. It truly has transformed into a "money first" company.

3.0
Jan 27, 2018

Automotive Instructor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love teaching and passing on the knowledge I possess. It is truly heart warming to me to have so many student come back to me (at some later date in time) and have them thank me for everything I did to help them out.

Cons

When you work out in the Field as an Automotive Technician you are making more money and its hard to adjust to less pay when you have always made more. The raises are small and I'm one of the top performers there as an Instructor. I have been there over 7 years and I have only had like a total of $3.00 in raises. Due to the high inflation rates in Houston that is no where near enough. There is no way to move up either. All the management positions have been occupied the entire time I have been there without any indications any of them will be vacating any time soon.

3.0
Oct 13, 2017

Education Instructor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really feels like everyone here is a family most of the time. Other instructors are very helpful

Cons

6 weeks on days and 6 weeks on nights gets old real fast. It also makes it tough on family at home. Management seems more worried about putting butts in the seats rather than the quality of education the students are getting. Everything is the instructors fault. If a student stops attending, then it goes against the instructor's completion rating, which in turn is held against him.

Viewing 16 - 18 of 430 Reviews

Glassdoor has 445 Universal Technical Institute reviews submitted anonymously by Universal Technical Institute employees. Read employee reviews and ratings on Glassdoor to decide if Universal Technical Institute is right for you.