Unlock Health reviews

2.1

29% would recommend to a friend

(58 total reviews)
avatar

Brandon Edwards

27% approve of CEO

27% positive business outlook

Unlock Health has an employee rating of 2.1 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

58 reviews
1.0
Jul 5, 2024

It could be worse… but not by much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, unlimited PTO, pretty good health insurance

Cons

Settle in for this one, we’ve got a lot to cover. First and foremost: the company promotes itself as a resource for creating growth and revenue for its clients, but can’t even do it for themselves. Their recent inability to attract new clients or retain old ones led them to lay off 17 employees in one fell swoop, plus a handful of others within the prior weeks. The large amount of people let go have the rest of the staff worried that this is just a first wave of layoffs rather than an isolated incident. Not to mention, the firings were said to be due to budget reasons, but they still currently have several job openings for manager and director positions, along with an opening for a Chief Revenue Officer. Concerningly, multiple people let go were pregnant, some of them very far along. Now, they have to choose between their severance pay and the right to sue, as signing the separation agreement means giving up the right to seek legal action against the company. Supposedly, employees chosen for the layoffs were selected based on their utilization levels, which sounds fair until you hear the (very possible) speculation that managers may have been distributing work unfairly to protect some employees at the expense of others. Some of this unfair distribution is in part due to a terrible attempt at integrating legacy agencies together. To Unlock, integration means moving everyone from Teams to Slack or from Google to Microsoft, and that’s it. No efforts made to educate employees on other legacy agencies’ clients, practices, etc. Senior leadership loves to talk about their vision for the company and how they aim to be consistently voted as a best workplace, but the longer you work there and the more you see, the shadier things start to feel. The other reviews citing poor pay and a total lack of growth opportunities are absolutely correct. Ask for a raise and the response will be, “we’ll have to see.” That’s the answer you’ll get every time you follow up as well. And forget about a promotion. They’re too busy trying to make the company massive to promote from the inside. Maybe one day they’ll do better. Onward and upward!

1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- Some talented people remain at the individual contributor level (though many have been laid off). - If you want a short-term paycheck while leadership figures out what they’re doing, this could be an option.

Cons

- Leadership is self-serving and more concerned with public image (and personal projects) than doing meaningful work for clients. (I.e. publishing a book when their win-rate is less than 20%) - No real plan after multiple acquisitions; instead of integrating strengths, they removed competent leaders and replaced them with friends who align with their narrative. - Constant layoffs hit the hardest-working employees, while director/VP hires avoid rolling up their sleeves. - Pitch win-rates are abysmal, yet leadership spins this as “success.” - Company culture has been completely eroded — even the DEI committee was eliminated. - The flood of suspiciously positive reviews in 2025 are HR-led attempts at damage control, not reflective of reality. BEWARE!

2.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The pull is definitely the unlimited PTO. Most of the upper management is really lovely to work with particularly from one of Unlock's legacy companies.

Cons

This is my own personal opinion. Unlock hired a new director who, in my opinion, is the definition of toxic. Please keep this in mind if you're thinking about joining the digital marketing department. Also, the pay is below average (Google what the average American makes).

Viewing 13 - 15 of 58 Reviews

Glassdoor has 62 Unlock Health reviews submitted anonymously by Unlock Health employees. Read employee reviews and ratings on Glassdoor to decide if Unlock Health is right for you.