Unlock Health reviews

Oh boy, where to begin with the cons?!? Here's a short list: The management, particularly the CEO, is clueless when it comes to content, and may actually be a real con. He may have done some health marketing in the past, but he has no idea what to do with smart, experienced content strategists. Instead, he hired a handful of very inexperienced content managers after several rounds of painful layoffs and the quality has seriously suffered. Clients are dropping like flies because they know they deserve better. The few people who are left must get in line or leave, fake their adoration for Unlock and the management team, work over 40 hours a week for no additional pay, and face constant turnover and uncertainty. Oh, and a laughable salary. Some were forced to sign ridiculous contracts saying they wouldn't work for another agency for a certain length of time, which is absolutely an insane request to ask of people who are fresh out of college or just beginning their careers. It's predatory. It's a psychologically unsafe place to work. I've seen a handful of current and former employees reduced to tears after being over-worked and completely unappreciated. If you care at all about your mental health and work/life balance, forget about this place. You will cry into your pillow every Sunday night that you have to go back to this place on Monday morning. Last year, they laid off a deeply dedicated employee who was 8 months pregnant. They also laid off a new dad the day he returned from paternity leave. They are ruthless and couldn't care less about their actual employees, only the bottom line, which is seriously suffering. This company hasn't turned a profit since it's inception. There are no opportunities for career growth for content folks. There is no visible path forward and if you ask for one or for a raise, you will be met with resistance and ignored. The place is full of egos, secrets, lies and zero communication from the top down. Suddenly, entire plans will be scrapped without knowing the reason why. Or people you worked with yesterday are gone tomorrow and you'll never know why. But don't you dare question anyone about it or you'll face getting fired.

I feel bad for clients because they’re not getting what they pay for. Before the acquisition, clients had a well-staffed team of talent. But within a year, we lost most of our legacy accounts. Because: Teams have been decimated to only a few overworked and underpaid staff members struggling to meet deadlines and the quality of work declined. I wish we could apologize and let them know we truly care, but Unlock pushes us out with random layoffs and draconian policies, such as forcing us to sign non-competes disguised as NSAs, and refusing raises to the few of us left—even though we’re consistently cleaning up leadership’s messes. Explaining the constant turnover to clients has simply been embarrassing. —— Here’s what else there is to know: Culture: Kind of cult-ish. To succeed here, you need to prove you are “all in” and bend the knee to leadership, never questioning their decisions. If you do, you will be punished or gaslit. Examples: People shared genuine concerns regarding the company rebrand (brought up on good faith and to protect the company) and were yelled at by VPs/leadership. If you were nervous about signing the most absurd NSA you’ve seen in your life, (one of the clauses gives them permission to sue you for whatever reason and you have to pay for their lawyers too) HR and Brandon will tell you it’s standard (it’s not) and not a big deal—or they will fire you. Some people begrudgingly signed because they couldn’t afford to lose their jobs and suddenly were no longer up for promotions they were promised. If you express feeling burnt out because you inherited several other employees jobs due to all of Unlock’s firings, you are told to use ChatGPT and accept that you work over 40 hours a week without additional pay now. If you had concerns about attending the company retreat where you were required to do things from 7-8am to 11pm at night for four days straight, Brandon told you to “lean in.” It was by far, the most ableist itinerary. People got sick and suffered extreme exhaustion from it. You were also required to room with another coworker which led to a lot of uncomfortable situations for employees. Growth/promotions: You would think if someone regularly goes above and beyond their job description, is growing their accounts and securing more money for the company, that would warrant a promotion. But not for someone that speaks up. Instead you’ll watch others who’ve embraced the “all in” culture move up while you’re given vague feedback about why you need to “prove yourself” more and forced to chase the carrot at the end of the stick. Don’t question the status quo and you’ll be fine. Otherwise, enduring low-key retaliation that’s hard to prove is your future.