Is Unum a good company to work for as a Associate Client Manager?

Associate Client Manager professionals working at Unum have rated their employer with 2.4 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of Unum employees being 3.4 out of 5 stars. Search open Associate Client Manager Jobs at Unum now and start preparing for your job interview by browsing frequently asked Associate Client Manager interview questions at Unum .

Does Unum pay Associate Client Manager employees well?

Associate Client Manager professionals rate their compensation and benefits at Unum with 2.8 out of 5 stars based on 45 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Associate Client Manager salaries at Unum.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 403 reviews)); "Very flexible with school schedule and good pay." ((in 137 reviews)); "Enjoyed time working there and thought the people were great" ((in 114 reviews)); "Work life balance is good" ((in 94 reviews)); "Awesome culture and great people to work with" ((in 84 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 81 reviews)); "Bad training and no down time" ((in 52 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 33 reviews)); "upper management is deceitful" ((in 32 reviews))

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Unum

Unum Associate Client Manager reviews

2.4

52% would recommend to a friend

(45 total reviews)

Rick McKenney

Not enough data to show CEO approval

86% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

2.9

Senior management

2.8

Compensation and benefits

2.7

Work/Life balance

Client Manager Associate employees have rated Unum with 2.4 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Client Manager Associate professionals have an average working experience there. Unum is rated 35% below average by Client Manager Associate professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

3.0

Oct 12, 2025

Good benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and I like the team leads

Cons

Just the typical customer service woes

1.0

May 29, 2025

Rough job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, beautiful building, good people

Cons

Training is not great, treat you like a number or a widget

1.0

Oct 12, 2024

Glassdoor is doing too much

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some of the callers are mean.

Cons

I particularly did not like receiving death notifications

Viewing 1 - 3 of 45 Reviews

Jobs at Unum

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Unum Associate Client Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good benefits

Rough job

Glassdoor is doing too much

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